Jobs at Steno

The Provider Recruiting Operations Manager will drive recruiting efforts, manage onboarding processes, and optimize recruiting funnels while collaborating with teams to enhance operations and strategy.

Owner of regional scheduling for court reporters: book depositions, manage deadlines and transcripts, maintain reporter relationships, educate on processes and tools, escalate and improve operations, handle sensitive client information, and work scheduled shift Monday–Friday 11am–8pm PT.

Write clear, compelling B2B/SaaS marketing copy across website pages, email campaigns, blogs, ads, and sales collateral. Translate strategy into on-brand messaging for legal audiences (attorneys, court reporters, paralegals). Collaborate with the Senior Content Marketing Manager, manage deadlines in async remote environments, proofread and verify facts, and iterate on feedback to maintain a consistent, professional, and bold voice.

The Account Executive will drive new business, build relationships with clients, provide exceptional service, and conduct product demonstrations while meeting sales targets.

The VP of Strategic Finance will own the FP&A cycle, diagnose financial outcomes, drive actionable insights, and serve as a strategic partner to leadership, improving organizational systems and financial analysis.

Field-based Account Executive who builds and expands a book of business with law firms. Responsibilities include face-to-face selling, networking, attending industry events, managing accounts, driving recurring revenue, and using CRM to manage pipeline. Role requires developing long-term client relationships and hitting sales targets with uncapped commission.

Outside field sales role selling litigation/court-reporting solutions to law firms. Build and own a book of business, develop long-term client relationships, land-and-expand accounts, attend events, and work in-market at least three days per week. Drive recurring revenue, use CRM tools, and meet growth/commission targets.

Manage GTM data quality and CRM records, triage and resolve revenue/team requests, implement automations and process improvements, analyze performance metrics, collaborate with sales and cross-functional teams, and create documentation and training for RevOps tools and best practices.

Lead a core product area end-to-end: set vision and roadmap, run user research and data analysis, prioritize features, manage a cross-functional squad, partner with engineering and design, and deliver scalable, user-centered, measurable product improvements.

Own end-to-end payroll for a 500+ multi-state and international workforce: execute full-cycle payroll in Rippling HCM, ensure multi-state compliance, manage vendor relationships, handle year-end tax/W-2 processes, reconcile payroll expenses with Finance, and support audits and headcount planning.

The Director of Production will lead the production team, optimize transcript production processes, implement policies, and achieve company goals while ensuring high-quality service.

Supervise a remote team of eight support agents, manage scheduling and coverage, oversee QA and coaching, resolve escalations, analyze support KPIs to improve performance, and partner with the Customer Support Manager to refine workflows, routing, and external communications.

Apprentice with senior account executives to support a $10M+ book: manage client engagement logistics and events, perform prospecting and research, handle communications and scheduling, and maintain HubSpot CRM and operational hygiene to deliver timely, on-brand client support.

Own the full sales cycle selling Steno solutions to law firms via high-volume outbound outreach. Manage KPIs, follow the sales playbook, close deals, coordinate onboarding, gather product feedback, and attend company events to build client relationships. Remote role operating 10:00 a.m.–6:00 p.m. ET.

Support strategic financial planning through building and maintaining financial models, preparing reports and presentations, partnering with cross-functional teams, handling custom pricing requests and negotiations, analyzing pricing and market trends, and contributing to special projects to support company growth.

The Senior Account Executive will manage AM Law 100 accounts, build client relationships, navigate extensive sales cycles, and drive revenue growth for Steno's court reporting solutions.

Drive new and existing business with law firms, manage a book of clients, conduct virtual product demonstrations, support clients via phone/email, monitor product adoption to grow revenue, meet sales KPIs, collaborate cross-functionally, and attend events to build relationships.

As a Billing Assistant, you'll manage invoicing for providers, assist with organizational tasks, and ensure excellent customer service in a fast-paced environment.

Lead end-to-end brand campaigns across OOH, CTV, podcast, direct mail, paid social and partner publishers. Manage media buying, agency briefs, budgets, tracking (UTMs), attribution, and KPI measurement (brand lift, share of search, MMM) to build premium brand presence and drive measurable contribution to pipeline.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.