Teams at Synapse Health

Own the future-state product strategy and roadmap for Revenue Cycle Management across the DME order lifecycle. Lead discovery, workflow analysis, requirements, prioritization, scrum execution, delivery, adoption, measurement, and iteration. Partner with RCM Operations, Finance, Data, Engineering, and leadership to simplify fragmented processes, improve scalability and financial performance, reduce manual work, and deliver impactful workflow and product solutions.

Leads Synapse Health’s HR technology strategy, HRIS roadmap, compensation philosophy, benchmarking, pay equity, and salary structures. Oversees a Compensation Analyst, builds scalable People shared services, manages HR technology and benefits vendors, and automates manual workflows. Partners with the Chief People Officer on executive-level compensation recommendations and AI enablement while driving system implementations, integrations, process improvements, and workforce-ready operating models.

The Director will translate people strategy into structured programs and transformation initiatives. Responsibilities include building project management practices, leading employee engagement and performance management strategies, managing organizational change, developing People team playbooks, enabling AI-supported workflows, advancing culture initiatives, and redesigning scalable People operations. The role partners with senior leaders, People Partners, Learning and Development, and Communications to improve organizational effectiveness and execution.