Jobs at Tapestry - Coach and Kate Spade

Front-line brand ambassador delivering personalized luxury retail service. Drives sales via cross-selling, clienteling, mobile POS and social selling, meets individual and store KPIs, supports inventory, merchandising, transactions, and daily store operations while maintaining service standards.

Serve as a Coach brand ambassador by delivering personalized luxury retail service, building client relationships, styling customers, and achieving individual and store sales goals. Responsibilities include cross-selling, clienteling, social selling, POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. The role requires flexibility for nights, weekends, holidays, and peak periods, plus physical ability to lift up to 50 pounds occasionally.

Provides personalized luxury retail service, styling advice, and product expertise while meeting individual and store sales goals. Builds client relationships through cross-selling, upselling, clienteling, social selling, and follow-up. Performs POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. Supports store operations, brand initiatives, team collaboration, and customer experience standards while working flexible retail schedules.

Lead sales floor activities and drive personal and team sales by mentoring peers, delivering exceptional customer experiences, championing omni‑channel and social selling, supporting live‑stream and short‑form content, performing store opening/closing and loss-prevention tasks, and contributing to an inclusive, high-performance store culture.

Lead sales floor performance and mentor peers while delivering exceptional brand storytelling and customer service. Drive personal and store sales, champion omnichannel and social/virtual selling, support live-stream and social content, perform opening/closing procedures, and contribute to an inclusive team culture. Assist with events, capture client feedback, and maintain product knowledge across categories.

Lead daily store operations to drive sales, profitability, and exceptional customer service. Recruit, coach, and develop a high-performing team; manage inventory, payroll, loss prevention, visual merchandising, scheduling, and local business plans. Serve as brand ambassador and ensure inclusive, results-driven store culture.