Teams at Tapestry - Coach and Kate Spade

Front-line brand ambassador delivering personalized luxury retail service. Drives sales via cross-selling, clienteling, mobile POS and social selling, meets individual and store KPIs, supports inventory, merchandising, transactions, and daily store operations while maintaining service standards.

Serve as a Coach brand ambassador by delivering personalized luxury retail service, building client relationships, styling customers, and achieving individual and store sales goals. Responsibilities include cross-selling, clienteling, social selling, POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. The role requires flexibility for nights, weekends, holidays, and peak periods, plus physical ability to lift up to 50 pounds occasionally.

Provides personalized luxury retail service, styling advice, and product expertise while meeting individual and store sales goals. Builds client relationships through cross-selling, upselling, clienteling, social selling, and follow-up. Performs POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. Supports store operations, brand initiatives, team collaboration, and customer experience standards while working flexible retail schedules.