Teams at Tapestry - Coach and Kate Spade

Lead and coach store team to meet sales targets and deliver exceptional customer experiences. Monitor sales data, implement strategies, recruit/train staff, provide performance feedback, resolve HR/conflict issues, enforce policies, and support store operations. Regularly perform physical tasks including lifting and stockroom work.

Front-line brand ambassador delivering personalized luxury retail service. Drive sales through clienteling, upselling, and omni-channel tools; meet individual and store KPIs; perform transactions, inventory, visual merchandising, and daily store operations while maintaining service and loss-prevention standards.

Front-line brand ambassador delivering personalized luxury retail service. Drives sales via cross-selling, clienteling, mobile POS and social selling, meets individual and store KPIs, supports inventory, merchandising, transactions, and daily store operations while maintaining service standards.