Teams at TCP Software

Responsible for expanding revenue in existing enterprise accounts through upselling, cross-selling, and customer success strategies while managing customer satisfaction and retention.

Perform manual testing across browser, mobile, API, and embedded applications; document and maintain test cases; report defects; analyze test results; troubleshoot software issues; work with development team to improve quality.

Partner with enterprise sales to quantify and communicate TCPs business value. Lead discovery, build ROI models and executive business cases, present to C-suite buyers, benchmark opportunities, and scale value-selling through tools, case studies, and seller coaching.