Jobs at Toast

Bilingual Spanish Account Executive responsible for growing Toast’s presence among Spanish-cuisine restaurants. The role follows up on marketing-qualified leads, conducts discovery calls and product demonstrations, develops opportunities through referrals, prepares quotes and contracts, closes new business, and supports post-sale onboarding. The representative communicates with customers in Spanish and collaborates internally in English while working from a home office in the Pacific time zone.

Bilingual Spanish Account Executive responsible for growing Toast’s presence among Spanish cuisine restaurants. The role involves following up on qualified leads, generating opportunities through referrals, conducting discovery calls and product demonstrations, preparing quotes and contracts, closing sales, and supporting successful customer onboarding. The representative will use a consultative approach to understand restaurant needs, position Toast’s platform against competitors, and communicate with customers in Spanish while collaborating internally in English.

Conduct high-volume outbound and inbound sales outreach to prospective restaurant and local business customers. Qualify prospects, understand their needs, schedule meetings, and provide qualified opportunities to Account Executives. The role includes structured training and advancement toward a full-cycle Account Executive position, requiring resilience, strong communication, organization, accountability, and fluent Vietnamese and English communication.

Entry-level bilingual (Mandarin/English) sales role responsible for high-volume outreach (100+ activities/day), qualifying prospects, scheduling meetings, and handing off qualified leads to Account Executives. Designed as a training pathway toward full-cycle AE roles via Toast Sales Academy.

Manage the full sales cycle for Toast's Retail platform, using a consultative approach to build relationships and sign new accounts with grocery stores and convenience shops.

The Retail Account Executive will prospect and sign up new accounts for Toast's Retail platform, managing the entire sales cycle with a consultative approach.

Drive new customer growth among Mandarin cuisine restaurants by following up leads, conducting discovery calls and demos in Mandarin, creating quotes and contracts, closing deals, and ensuring successful onboarding while understanding competitive positioning.

Own and operate Toast’s enterprise data governance program, including data domain ownership, governance council coordination, policy compliance, business glossary management, metadata standards, catalog adoption, maturity assessments, and data literacy training. The role partners with business stakeholders, data stewards, catalog teams, and leadership to improve data trust, compliance, discoverability, and quality. It requires governance, metadata, SQL, data catalog, program management, and workshop facilitation experience.

Serve as strategic HR partner to G&A senior leaders, leading org design and restructures, driving performance calibration, using data and AI tools to surface org health risks, and translating people strategy into measurable outcomes across global, high-growth teams.

Own off-site SEO and content distribution, including backlink and citation outreach, guest post writing, third-party relationship management, competitive gap analysis, and backlink profile monitoring. Manage outreach pipelines, contribute to Reddit community strategy, collaborate with PR, Brand Content, and Product teams, and use AI tools to improve target research, pitch development, and link-building workflows.

Build and optimize automated release engineering systems, including CI/CD pipelines, build and deployment tooling, and AWS cloud infrastructure. Ensure software delivery quality, security, compliance, and reliability. Lead complex projects, participate in on-call support, mentor teammates, and promote technical excellence. The role uses Go, Java/Kotlin, TypeScript, GitHub Actions, PostgreSQL, DynamoDB, Backstage, AWS, and AI development tools.

Build and ship customer-facing products across backend services, APIs, data models, React web interfaces, and Android point-of-sale applications. Learn unfamiliar platforms quickly, collaborate with product and design, deliver resilient code, and own testing, instrumentation, on-call support, and cleanup. The role emphasizes 0-to-1 product development, customer-focused decision-making, rapid experimentation, and using AI tools to improve development velocity and quality.

The GTM Engineer will automate sales workflows using tools, build integrations, design a win/loss analysis program, and collaborate with sales teams to leverage AI insights.

Architects complex technical configurations and leads enterprise, multi-location implementations of drive-thru and digital menu board technology. Manages rollouts from design through go-live, resolves advanced hardware, software, and networking escalations, and coordinates with corporate IT, Product, Integrations, Sales, and franchise stakeholders. Provides internal QA, mentors peers, improves deployment workflows, and mitigates risks across large enterprise deployments.

Lead and coach a team of 6–8 Strategic Cuisines Account Executives across the West Coast. Drive sales productivity, pipeline performance, discovery, demos, and customized restaurant technology solutions in Thai. Partner with leadership to assess market opportunities, improve sales funnels, and coordinate delivery expectations across teams. This field-based role requires travel and local West Coast residence or relocation.

Lead Toast’s global privacy program across multiple jurisdictions, operationalize privacy requirements, assess vendor DPAs, mature privacy rights processes, oversee privacy reviews and DPIAs, manage risk registers, develop training and data governance initiatives, and report program KPIs. The role also drives automation using LLMs and collaborates with legal, technical, product, procurement, and business teams to implement privacy controls and mitigations.

Manage post-sale onboarding for Mandarin-speaking restaurant customers, configuring Toast menus and POS workflows for go-live. Consult with clients on configuration needs, create onboarding plans, train restaurant staff, document implementations, and promote operational efficiencies. The role manages multiple simultaneous engagements, maintains customer relationships, meets activation goals, and coordinates with internal project resources while working independently in a changing environment.

Product Counsel will advise product, engineering, data science, marketing, compliance, and sales teams throughout the product lifecycle. Responsibilities include counseling on regulatory compliance, privacy, intellectual property, consumer protection, AI and machine learning, data rights, platform architecture, APIs, identity and account security, and marketing. The role translates legal requirements into technical guidance, supports AI governance, monitors evolving laws, and develops scalable legal processes for a fast-paced technology company.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Build and productionize agentic workflows, RAG pipelines, AI services, backend systems, and ML pipelines for sales automation. Integrate Salesforce, quoting engines, data lakes, and internal platforms using scalable, event-driven architectures. Lead 0-to-1 development of tools for account research, lead prioritization, and quoting while ensuring reliability, observability, performance, and resilience across the GTM technology stack.