Jobs at Toast

Sell Toast’s restaurant technology platform to Vietnamese cuisine restaurants across the Pacific Northwest. Responsibilities include following up on qualified leads, generating opportunities, conducting discovery calls and product demonstrations in Vietnamese, preparing quotes and contracts, closing new business, understanding competitors, and coordinating successful customer onboarding. The role requires fluent written and spoken English and Vietnamese, sales ability, and residence in or relocation to the territory.

Prospect and acquire convenience stores, grocery stores, and bottle shops for Toast’s new Retail platform. Manage the full consultative sales cycle, from lead generation and relationship building through demonstrations, solution development, negotiation, and closing. Use Salesforce to manage sales activities, understand competitive positioning, and partner cross-functionally to ensure successful delivery. The role requires an entrepreneurial mindset, strong communication skills, goal orientation, and willingness to travel 25% or more within the assigned territory.

Sell Toast’s restaurant technology platform to Vietnamese cuisine restaurants in the Seattle region. Responsibilities include following up on qualified leads, generating referrals, conducting bilingual discovery calls and demonstrations, preparing quotes and contracts, closing new business, understanding competitors, and supporting successful customer onboarding. Fluency in written and spoken Vietnamese and English is required. The role is home-office based, territory-specific, and does not offer visa sponsorship.

Entry-level bilingual (Mandarin/English) sales role responsible for high-volume outreach (100+ activities/day), qualifying prospects, scheduling meetings, and handing off qualified leads to Account Executives. Designed as a training pathway toward full-cycle AE roles via Toast Sales Academy.

Bilingual Spanish Account Executive responsible for growing Toast’s presence among Spanish-cuisine restaurants. The role follows up on marketing-qualified leads, conducts discovery calls and product demonstrations, develops opportunities through referrals, prepares quotes and contracts, closes new business, and supports post-sale onboarding. The representative communicates with customers in Spanish and collaborates internally in English while working from a home office in the Pacific time zone.

Bilingual Spanish Account Executive responsible for growing Toast’s presence among Spanish cuisine restaurants. The role involves following up on qualified leads, generating opportunities through referrals, conducting discovery calls and product demonstrations, preparing quotes and contracts, closing sales, and supporting successful customer onboarding. The representative will use a consultative approach to understand restaurant needs, position Toast’s platform against competitors, and communicate with customers in Spanish while collaborating internally in English.

Drive new customer growth among Mandarin cuisine restaurants by following up leads, conducting discovery calls and demos in Mandarin, creating quotes and contracts, closing deals, and ensuring successful onboarding while understanding competitive positioning.

Own the architecture, development, deployment, and ongoing optimization of enterprise Workday integrations. Partner with HR, payroll, finance, security, and technology stakeholders to translate business needs into secure, scalable designs. Lead troubleshooting, monitoring, governance, release testing, documentation, and production support while mentoring integration peers. The role requires deep Workday integration expertise, strong architecture judgment, knowledge of HR data and processes, and experience delivering complex integrations in enterprise environments.

Develop and scale full-stack software that calculates and delivers restaurant employee pay, including tip pooling, wage calculations, earnings retrieval, and payroll delivery. Responsibilities include designing reliable services, participating in code reviews and architecture discussions, influencing technical roadmaps, and collaborating with product, design, and engineering teams. The role requires backend development, modern web technologies, databases, distributed systems, messaging, microservices, and a strong focus on precision and production reliability.

Build and scale mission-critical tips, earnings, and payroll platforms for restaurant employees. Own systems end to end, lead complex projects from design through deployment, improve reliability and correctness, collaborate with product and design, review code, mentor engineers, and deliver scalable backend services that affect employee pay and product revenue.

Build and deliver backend payment-processing features using Kotlin, scalable APIs, microservices, and containerization. Develop automated tests, monitor feature rollouts, collaborate with UX and product management, and participate in design and code reviews. The role supports Toast’s unified payments platform and requires East Coast working hours.

Leads Toast’s managed marketing program, setting its strategy, service model, operating standards, roadmap, and economics. Builds and develops a leadership team, establishes scalable workflows, playbooks, capacity models, QA frameworks, dashboards, and performance rituals. Oversees customer outcomes, retention, expansion, service quality, compliance, and cost to serve while partnering across Product, Sales, Customer Success, Legal, and Finance. Drives continuous improvement through standardization, automation, AI, customer insights, and multi-channel marketing expertise.

Own Toast Ticketing from open beta through product-market fit, general availability, and scale. Lead roadmap strategy, weekly engineering delivery, customer research, commercialization, pricing and packaging, GTM enablement, customer escalations, and business metrics. Partner with engineering, design, sales, onboarding, marketing, and leadership while using customer insights and data to prioritize product decisions and drive ticket sales and revenue growth.

Founding Retail BDR for Toast90: build prospect lists and perform high-volume outreach (80+ activities/day) to convenience stores, grocery and bottle shops; qualify leads, schedule meetings for Account Executives, use Salesforce to track activity, partner on sales strategy, and position the Toast Retail solution against competitors.

Leads Toast’s enterprise Enablement strategy across learning design, knowledge management, customer training, certification, and internal enablement. Drives AI-era transformation, customer product activation, self-service, employee proficiency, and role mastery. Partners with Product and Customer Care on AI-ready knowledge and self-service strategy, establishes metrics and governance, leads product-launch education, and reports enablement impact to senior leadership.

Lead the POS Payments Experience engineering team, delivering reliable Android and web-based payment products. Drive planning, cross-team execution, technical direction, architecture, quality, monitoring, and production issue resolution. Partner with product and UX leaders, hire and develop engineers, and champion AI-assisted development practices.

Define and measure quality standards for Toast IQ, an AI assistant for restaurant operators. Review real user sessions, identify recurring failures, build labeled evaluation datasets, validate fixes, create regression cases, lead reviewer calibration, and translate findings into product priorities. The role also involves using AI coding tools to build review interfaces, automate analysis, monitor failures, and prototype improvements. Restaurant expertise, detailed analysis, structured data skills, and clear communication are central; formal product management experience is valued but not required.

Develop and scale full-stack web applications for Toast’s digital storefront, including online ordering and website products. Design solutions, improve performance and usability, collaborate with Product and Design, run experiments, resolve critical issues, and contribute to API design, testing, and cross-team product integration.

Leads fraud analytics strategy for digital payments, defining risk frameworks, fraud metrics, and analytical models. Partners with Product, Engineering, and Risk Operations to turn insights into scalable fraud mitigation solutions. Manages external data sources, defines requirements for production data pipelines, and establishes best practices for risk measurement and modeling. Serves as a senior thought leader influencing cross-functional stakeholders and executive decision-makers.

Design, build, deploy, and maintain resilient, scalable software for Toast Delivery Services. Develop real-time delivery tracking, driver matching, pricing, refunds, and payment-related systems. Solve distributed-systems and scaling challenges, integrate with partner APIs, uphold production reliability, promote strong engineering practices, and mentor teammates.