Teams at TopDog Law

The Business Development Representative role involves identifying and closing law firm referral partnerships, evaluating partners based on data, negotiating contracts, and managing a sales pipeline efficiently while driving growth for TopDog Law.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Full-cycle high-volume recruiting for Case Managers, Paralegals, Settlement Supervisors, and Specialists. Build sourcing, screening, interview workflows, and referral pipelines. Manage ATS hygiene, reporting, and commission tracking while using AI tools (Claude, ChatGPT) to automate and scale hiring processes.