Teams at UBC

Supports clinical research studies remotely by coordinating participant screening, consent, telehealth visits, clinical procedures, investigational drug logistics, data collection, regulatory documentation, safety reporting, and protocol compliance. Coordinates patient activities across home health, telehealth, and site visits; communicates with stakeholders; resolves data discrepancies; prepares study reports; and mentors junior coordinators.

Provides reimbursement and patient support for pharmaceutical products by verifying insurance benefits, securing prior authorizations, coordinating product orders and therapy initiation, maintaining patient and case records, and responding to patients, providers, payers, pharmacies, and homecare agencies. The role also supports REMS reporting, identifies adverse events and product complaints, educates stakeholders, and manages assigned cases while meeting quality and compliance standards.

Lead enterprise AI solution architecture across reusable capabilities, defining engineering patterns, integration designs, deployment strategies, security controls, monitoring, lifecycle management, and technical standards. Partner with application, platform, infrastructure, data, DevOps, security, and delivery teams. Contribute hands-on to proof-of-concepts and production AI solutions while guiding technology adoption and enterprise AI roadmap decisions.