Teams at Vanilla

Lead design and implementation of AI applications using LLMs: build microservices and data pipelines to ingest, normalize, and extract insights; develop model training, evaluation, inference serving, monitoring, and scalable AI infrastructure; collaborate with product and SMEs to deploy production-grade solutions.

Act as primary customer contact to onboard clients, drive product adoption, create and manage success plans, own renewals and expansion, mitigate churn, gather customer insights, and collaborate with Product, Sales, and Support to improve tools, processes, and customer experience.

Hands-on engineering leader who writes and reviews production code while managing a small team. Architects scalable systems, drives engineering and product strategy, improves developer workflows, supports pre-sales and integrations, defines KPIs, and partners cross-functionally to deliver high-quality SaaS products with evolving AI capabilities.