Teams at Veeam

Design and develop complex technical support solutions, reproduce and track customer issues, recommend product enhancements, produce technical documentation, collaborate on POCs, and manage networking, cloud, virtualization, backup/recovery and Kubernetes across AWS, Azure, and GCP. Use container platforms (OpenShift, PKS, Rancher, GKE, EKS), VMware, automation scripting (Bash/Python), and CRM/issue tools (Salesforce, ServiceNow, JIRA) to resolve escalations and improve product adoption and lifecycle upgrades.

Own product intake and backlog for Revenue Intelligence and ARR; translate business needs into user stories; optimize sales planning, data quality, ARR calculation, and reporting; collaborate with Sales Ops, Data Science, and Finance; manage integrations across CRM, data warehouse, and BI/analytics platforms; track ARR and data-quality KPIs; drive feature adoption and agile delivery.

Lead cross-functional analytics initiatives delivering accurate, trusted dashboards and metrics. Partner with Sales, Operations, Product, and Data Engineering to align analytics with business strategy, solve ambiguous problems, and mentor junior analysts.