Teams at Vibrant Emotional Health

Leads quality improvement programs for the national 988 Lifeline Network, including clinical quality monitoring, AI-enabled process improvement, data analysis, compliance investigations, KPI tracking, reporting, and stakeholder engagement. Manages Quality Improvement Specialists, coordinates projects across crisis centers, develops measurement tools, presents outcomes to funders and executives, and drives sustained improvements across voice, chat, text, and video services.

Build, validate, deploy, monitor, and maintain predictive models and analytical reports. Translate findings for technical and non-technical stakeholders, promote data literacy, deliver training, collaborate on data infrastructure, apply advanced statistical and machine learning methods, and support analytical requests across mental health and crisis care programs.

Coordinates the full grant management lifecycle, including proposal and report preparation, deadline tracking, recordkeeping, federal compliance, budget and procurement support, vendor deliverable monitoring, and grant calendar maintenance. Facilitates collaboration among Program, Finance, Legal, and external partners while helping improve workflows and maintain audit-ready documentation.