Jobs at VSP Vision Care

Serve as COO/CAO Chief of Staff to coordinate and drive enterprise strategic initiatives, lead special projects, support board relations, provide decision support and stakeholder alignment, monitor high-priority programs, mentor staff, and represent the COO/CAO as needed. Provide analysis, prioritize requests, support meetings and communications, and manage resources to ensure organizational objectives are met.

Support website and eCommerce usability, design, content, and conversions. Execute front-end changes, maintain CMS content and graphics, apply SEO tactics, collaborate with UX and web teams, and support email/marketing automation campaigns.

Lead and advance innovation initiatives across assigned domains by identifying opportunities, quantifying enterprise value, designing and validating prototypes and pilots, advising project teams, conducting user research, engaging stakeholders, mentoring junior staff, and translating trends into actionable insights to drive adoption and business impact.

Lead product vision, strategy, and delivery for assigned portfolio. Create business plans and PRDs, lead cross-functional teams, mentor junior PMs, coordinate with partners, analyze market and financial data, ensure competitiveness and resolve product/client issues, and communicate plans to stakeholders.

The role involves developing insights from data to shape strategies for eyewear and software operations, focusing on customer experience, operational efficiency, and business growth. Collaboration across functions and advanced analytics are key to identify trends and enhance the customer journey.

Provide administrative sales and account support across client onboarding, renewals, changes, and open enrollment. Maintain accurate client and prospect records in the sales automation system, coordinate requirements with internal partners, prepare collateral and presentations, resolve issues or escalate as needed, and help drive client satisfaction, growth, and retention using MS Office tools.

Lead and coordinate a strategic portfolio of related programs and projects within an enterprise pillar. Provide direction to program/project managers, manage costs, schedules, risks, budgets and ROI, implement governance and change management, communicate with senior stakeholders, develop portfolio processes, and deliver executive-level presentations to ensure program success.

Design, develop, and troubleshoot SAP reporting solutions, data marts, OLAP and dashboards. Translate business needs into BI solutions, follow data management processes, analyze trends, collaborate on database and architecture design, and evaluate future data delivery tools.

Lead enterprise digital transformation strategy and execution by partnering with business and technology leaders. Drive program management, change management, vendor selection, process re-engineering, team building, and cross-functional adoption to deliver measurable business value across global supply chain and enterprise functions.

Plan and execute marketing, sales, and customer events end-to-end: logistics, vendor procurement, budgets, on-site support, attendee tracking, and post-event evaluations to improve future events.

Sell and service eyewear products to existing and new B2B accounts. Develop sales strategies, cultivate customer relationships, meet revenue quotas, and liaise with internal teams. Use sales automation to track activity and prepare reports; travel frequently and maintain required agent licensing.

Provide accounts receivable and collections services for mid-to-large customers; act as primary billing/contact; perform billing, cash application, reconciliation, dispute resolution, collections, and reporting; analyze data and trends, recommend adjustments/write-offs, coordinate with Sales and partners, maintain controls, and mentor new teammates.

Designs, builds, and maintains scalable ETL/ELT data pipelines and integrations. Profiles and cleanses data, creates mappings and SQL, documents metadata, monitors data quality, participates in code reviews, and collaborates with analytics, DBAs, and business partners to enable accurate analytics and data warehousing.

The role involves developing business strategies for key accounts, enhancing customer relationships, and achieving sales goals within a specified territory, focusing on the optical industry.

Sell and service eyewear products by managing existing accounts and developing new prospects. Build and maintain customer relationships, develop creative sales strategies, collaborate with internal teams, use a sales automation system for reporting, and meet revenue quotas. Serve as liaison between customers and VSP divisions while maintaining product knowledge and capturing customer feedback.