Jobs at WM

Manage onboarding, coaching, performance, and safety for drivers and helpers. Spend majority of time in the field, conduct audits, root-cause incident investigations, maintain DOT documentation, and resolve customer safety issues while promoting company practices and career development.

Provide first-point HR support handling transactional HR tasks, MyHR system processes, onboarding/offboarding, documentation, basic employee relations coaching, performance management support, training, and escalation of complex HR issues to managers.

Provide specialized HR support to assigned business units focusing on employee relations, policy application, investigations, performance management, onboarding/exits, ADA accommodations, and manager coaching. Serve as primary HR contact, triage cases, support recruitment outreach and projects, escalate high‑risk matters, and maintain documentation. Role requires residence in the PNWBC market area and moderate travel.

Lead and execute internal and external communications and strategic positioning across a multi-state region. Develop communication plans, talking points, newsletters and multimedia materials; manage media relations, issue and crisis response, stakeholder engagement, leadership coaching, and quality assurance for messaging and communication tools.

Five-month, field-heavy leadership development program preparing trainees to become front-line Operations Managers. Responsibilities include coaching frontline staff, improving operational efficiency and safety (DOT/OSHA), overseeing daily route operations, collaborating with fleet and district managers, completing training curriculum, and relocating within the Pacific Northwest after training.

Sell and retain business by prospecting, closing new B2B customers, growing billable value, resolving escalations, conducting frequent customer site visits, negotiating contracts, and collaborating with internal teams to optimize services and profitability.

Senior Power BI developer responsible for building dashboards, scorecards, and analyses that deliver actionable insights. Partner with stakeholders and data architecture to join disparate datasets, ensure data quality, perform ETL, apply advanced DAX/Power Query and SQL, and present recommendations to senior leadership to drive KPI improvements.

Supervise and coach the inside sales team to drive B2B sales of WM services, meet call and lead-generation targets, resolve escalations with the Area Sales Manager, recruit and train representatives, maintain accurate customer records, and support forecasting and incentive objectives.

Lead development and implementation of enterprise programs improving fleet, logistics, and collections. Coordinate complex projects, manage deliverables, cost, schedule and quality, support operations managers, drive process improvements, and help develop training and coaching for sustained business results.

Support Inside Sales by coordinating commercial projects and events, tracking deliverables and results, scheduling tasks and milestones, managing scope and risks, communicating progress to sponsors, and partnering with stakeholders to analyze processes and recommend improvements.

Lead GHG accounting and sustainability data strategy: design data controls and audits, manage and analyze large emissions datasets, build dashboards, train users, support client advisory and decarbonization projects, ensure compliance with standards, and contribute to proposals and project delivery across multiple engagements.

Provide tactical HR support to a ~500-agent remote contact center, handling employee relations, investigations, coaching, performance management, training, HR documentation, recruitment partnership, and HR projects while ensuring compliance with policies and employment laws.