Writer Benefits Overview

Lead high-impact, cross-functional product initiatives from discovery through launch and iteration. Shape product strategy and multi-quarter roadmaps, engage enterprise customers, define requirements with engineering and design, and translate complex AI capabilities into valuable products. Own success metrics, align go-to-market and executive stakeholders, and mentor product managers. The role requires strong product judgment, technical fluency in LLMs and AI platforms, customer empathy, strategic thinking, and execution excellence.

Build secure, scalable AI integration platforms and backend services connecting enterprise systems, tools, and data sources. Design APIs, distributed systems, authentication and trust boundaries, MCP clients and servers, and agent orchestration workflows. Drive reliability through observability, SLOs, incident readiness, and performance optimization. Shape technical strategy, lead architecture reviews, mentor engineers, and partner cross-functionally to deliver platform capabilities.

Build and operate highly available, scalable infrastructure for WRITER’s enterprise AI platform. Responsibilities include SRE, DevOps, platform engineering, cloud infrastructure, Kubernetes, Terraform, automation, observability, incident response, post-mortems, SLOs, on-call operations, and reliability improvements. The role requires cross-functional collaboration, end-to-end ownership, systemic problem-solving, and daily use of AI-assisted development and operational tooling.