Teams at xCures

Own strategic partner relationships from onboarding through ongoing delivery, serving as the primary point of contact and internal advocate. Lead cross-functional implementations, track commitments, translate partner needs into product and engineering requirements, support roadmap planning, manage escalations, monitor account health, and identify growth opportunities. Establish partner cadences, scalable processes, and centralized request tracking while ensuring partners are prepared to adopt new features.

Own strategic partner relationships, onboarding, implementation, account health, escalations, and recurring partner cadences. Translate partner needs into product and engineering requirements, influence roadmap priorities, and ensure commitments are delivered. Build a scalable partner management function, including request tracking, operating cadences, onboarding processes, and implementation playbooks. Collaborate across Sales, Product, Engineering, Data Science, and Commercial teams to support partner retention, growth, and successful feature adoption.

Own the systems, tools, and processes supporting product delivery. Lead cross-functional execution, agile cadences, product operations, release validation, requirements, technical documentation, customer onboarding, and stakeholder communications. Develop product requirements, success metrics, dashboards, telemetry, and feedback loops to measure adoption and system health. Partner with engineering, data science, product, and customer-facing teams to improve delivery quality, scalability, and operational effectiveness.