Jobs at Ziply Fiber

Leads Ziply Fiber’s commercial order-to-cash organization, overseeing order management, fulfillment, service delivery coordination, customer implementations, billing support, escalations, and account management support. Establishes operational standards, service levels, KPIs, budgets, and workforce plans while driving process improvement, automation, customer experience, and operational transformation. Partners with Sales, Product, Engineering, Finance, Technology, Customer Operations, and Field Operations, and manages vendor relationships and executive-level customer escalations.

Build and maintain relationships with local governments, public works departments, utilities, community leaders, residents, and businesses. Support fiber network expansion by resolving permitting, right-of-way, pole attachment, construction, and community issues across jurisdictions. Represent Ziply Fiber with public officials, coordinate internal responses to constituent inquiries, track complaint resolution, and provide local insight to network operations and build-area teams.

Leads corporate development and strategy, including M&A, investments, partnerships, financial modeling, valuation, due diligence, negotiations, transaction closing, and integration planning. Develops strategic analyses, business cases, executive and Board presentations, and growth recommendations. Builds acquisition pipelines, leads cross-functional workstreams, establishes governance and operating processes, and mentors team members while supporting enterprise strategy and inorganic growth.

Maintains and supports enterprise IT systems, endpoints, mobile devices, operating system images, software deployment, patching, backups, virtualization, and cloud environments. Manages Intune, printers, security compliance, documentation, KPIs, escalated troubleshooting, and executive white-glove support. Provides on-call assistance, supports remote users, collaborates with cybersecurity, recommends technology improvements, and assists with IT projects. The role requires on-site support in Kirkland or Everett and flexible scheduling.

Door-to-door Sales Account Executive selling residential fiber internet. Knock ~65 doors/day, aim for 15 positive interactions, meet monthly sales quotas, build customer relationships, use provided training and sales tools, work outdoors in all seasons, and drive within a designated territory.

Lead inorganic growth and corporate strategy: identify, evaluate, and execute M&A, investments, and partnerships; build valuation models; lead due diligence; prepare Board materials; drive strategic analysis and post-close integration planning.

Leads complex telecommunications and network modernization programs involving multiple projects. Coordinates project managers, technical teams, vendors, and business stakeholders; manages integrated plans, governance, risks, dependencies, resources, budgets, and forecasts. Ensures operational readiness, production transitions, stakeholder communication, strategic alignment, and benefits realization. Supports continuous improvement and maintains delivery discipline across technology initiatives.

Supports financial planning and analysis through forecasting, budgeting, five-year planning, capital budgeting, financial modeling, reporting, and performance analysis. Partners with leadership and business units to evaluate results, identify trends, risks, opportunities, and business drivers, and develop action plans. Extracts and analyzes large datasets, manages sensitive information, and delivers timely insights to support data-driven decisions.

Designs, engineers, deploys, commissions, and supports ROADM-based DWDM and OTN optical transport networks supporting 100G/400G services and IP/MPLS core connectivity. Responsibilities include optical link engineering, capacity planning, equipment specifications, vendor evaluation, automation, fault isolation, service provisioning, network turn-up, documentation, and technical mentorship. The role coordinates with architecture, operations, vendors, and fiber providers; participates in on-call support and travels to project sites as required.

Lead infrastructure architecture for compute, virtualization, containers, databases, storage, and hybrid cloud. Drive VMware-to-OpenStack migration, design Kubernetes platforms, define IaC standards, ensure carrier-grade redundancy and DR, and work hands-on with engineering teams to deliver scalable, automated telecom-grade infrastructure.

Design, develop, and implement network automation solutions for GPON/XGS-PON and IP multi-vendor environments. Lead scripting (Python, Go), CI/CD pipelines, integrations, documentation, mentoring, and automation of provisioning, monitoring, and reporting to boost operational efficiency.