Jobs at Zscaler

Build, deploy, govern, and improve AI agents for HR workflows using Gemini Agent Builder, Claude, Codex, and MCP integrations. Partner with HR subject matter experts to redesign processes, transfer technical capabilities, monitor adoption, diagnose failures, and drive stakeholder adoption. Collaborate with AI and engineering teams on integrations and governance. The role requires hands-on GenAI building experience, technical fluency, evaluation expertise, change management, and sensitivity to people-data risks.

Design and scale company-wide AI enablement initiatives, including conversational agents, workflow-embedded guidance, learning labs, tool walkthroughs, and AI champion networks. Lead People & Culture enablement, facilitate cross-functional workshops, promote responsible human-AI collaboration, and measure productivity, behavioral adoption, and business impact.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Leads the People data ecosystem, including Snowflake workforce data models, pipelines, governance, metric certification, and data quality. Develops scalable workforce analytics products using Visier and Snowflake, enables governed AI-driven insights, replaces manual reporting with self-service solutions, and manages a high-performing team of data and analytics professionals.

Executes full-cycle recruiting for technical roles, from sourcing and candidate engagement through offer negotiation and close. Partners with hiring managers to develop recruitment strategies, builds high-quality talent pipelines, champions inclusive hiring, and delivers a responsive candidate experience. The role focuses on technical searches across software engineering, cloud, cybersecurity, AI/ML, data science, and related fields while leveraging AI-enabled recruiting tools.

Conduct advanced threat research across endpoint and cloud environments, dissecting and replicating adversary techniques to improve detection. Engineer attack automation, test code, and proof-of-concept detections; collaborate with detection engineers, analysts, and threat hunters; document findings; influence product strategy and vendor telemetry; and mentor junior researchers.

Conducts advanced threat research across endpoint, cloud, and identity environments. Analyzes and replicates cyberattacks, engineers automated attack and test code, develops detection proofs of concept, and provides scalable detection recommendations. Collaborates with detection engineers, intelligence analysts, and threat hunters, documents findings, presents research, contributes to product strategy, and mentors colleagues.

Leads a customer-facing MDR and threat hunting team, overseeing talent development, operational quality, customer escalations, executive communications, and recurring security engagements. Translates threat intelligence, attack activity, and security outcomes into actionable customer guidance. Establishes deliverable standards, drives continuous improvement, supports complex investigations, and ensures MDR services demonstrate consistent customer value.

Analyze EDR telemetry, alerts, and logs across endpoint, identity, network, cloud, and SaaS environments to identify and publish threats for managed detection and response customers. Communicate indicators and remediation context clearly, while improving detection workflows through orchestration, automation, and AI-enabled tools to handle high telemetry volumes.

Develop and scale Salesforce solutions for internal stakeholders, including Lightning Web Components, Aura, Visualforce, Apex controllers and triggers, SOQL/SOSL queries, and JavaScript helpers. Write Apex test classes, maintain code quality, manage deployments with VS Code and Git, and administer data using Salesforce Data Loader. The role requires strong Salesforce platform knowledge, hands-on development experience, and collaboration with business application stakeholders in a hybrid San Jose environment.

Drive automation-first reliability for a global, multi-cloud platform: build scalable infra (AWS/GCP/bare-metal), write automation (Python/Go), implement observability (Prometheus/Grafana/OpenTelemetry), lead incident response/on-call, define SLIs/SLOs, and partner on operability reviews and post-incident analysis.

Leads global Record to Report finance transformation by standardizing processes, strengthening controls, driving automation, documenting workflows, and delivering measurable improvements. The role manages transformation projects, applies Lean methodologies, uses AI/ML and automation tools, builds governance frameworks, and develops training for global Finance teams. It requires deep Record to Report expertise, working knowledge of Tax and Treasury, and experience with financial close platforms in high-growth technology environments.

Lead positioning, messaging, and go-to-market for Zero Trust solutions addressing agentic AI. Develop market education, buyer personas, sales enablement, and partner with product to shape roadmap and customer narratives.

Design and implement a low-latency, high-throughput data forwarding plane in Rust. Build distributed, horizontally scalable systems focused on concurrency, fault tolerance, and performance. Implement gRPC/Protobuf APIs, optimize kernel- and user-space performance, collaborate on system design, conduct code reviews, document designs, and mentor junior engineers.

Leads and develops a regional sales engineering team supporting Zscaler’s core and generative AI portfolio. The role includes recruiting, mentoring, scaling discovery and proof-of-concept processes, partnering with sales and customers on solution design, and driving value-based selling. Candidates need cybersecurity and networking expertise, sales or systems engineering experience, team leadership skills, AI fluency, and the ability to operate in a matrixed go-to-market environment.

Leads global customer advocacy through AI-powered innovation, strategic customer content, and third-party validation. Drives adoption and optimization of AI solutions, measures productivity and business impact, develops customer success stories for integrated campaigns, manages Gartner Peer Insights review programs, and supports analyst engagement and customer references. The role requires cross-functional collaboration across Sales, Marketing, and Customer Success, along with scalable processes, analytics, and operational execution.

Leads strategic enterprise engagements by delivering technical positioning, executive architecture workshops, competitive differentiation, and technical sales closure for Zero Trust and SASE solutions. Partners with Sales, Product, Engineering, Marketing, and Enablement to translate customer requirements into initiatives, accelerate go-to-market execution, and support complex security and network transformation opportunities.

The Commercial Sales Engineer presents technical solutions, gathers customer requirements, leads product evaluations, configures solutions, and designs test plans for successful customer outcomes. The role requires cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, plus experience using AI tools and working with SMB or enterprise customers.

Lead concurrent, enterprise-level customer deployments of Zscaler’s Zero Trust Exchange from kickoff through closure. Manage planning, execution, governance, risks, resources, documentation, milestones, escalations, and formal sign-off. Serve as the primary customer advisor while coordinating technical specialists and cross-functional teams. Projects include Zero Trust deployments, security-tool migrations, architecture assessments, and optimization programs. The role also requires executive communication, technical workshop facilitation, and use of AI-driven project management tools.

Manage technical customer relationships for US Federal Government accounts, driving adoption, value realization, renewals, and risk mitigation. Lead business reviews, support FedRAMP-regulated environments, educate customers on security platform capabilities, and troubleshoot networking and authentication issues. The role requires expertise in Zscaler technologies, cloud security, enterprise infrastructure, and federal compliance, along with US citizenship and eligibility for DoD/DoW Secret or Top Secret clearance.