Technical Program Manager, OpenStreetMap Organized Editing
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We’re looking for a Technical Program Manager to join Snap Inc! As a member of the Maps engineering team focused on location moderation, you will create synergy across teams of experienced and talented data analysts, data scientists, software engineers, and content moderators. Working from our San Francisco, London, or Singapore office, you’ll utilize a good understanding of OpenStreetMap community, data, and the organized editing policy to work with Snap’s community support and engineering teams to recognize issues and risks, provide expert solutions to tough problems, and drive scheduled completion. The Technical Program Manager will drive project development planning, scheduling, and final execution.
What you’ll do:
Coordinate organized editing in OpenStreetMap to mediate Snap’s community feedback about the map
Meet and exceed OpenStreetMap Foundation’s Organised Editing Guidelines
Lead engineers in cross-organizational projects to gather actionable in-app feedback about the map
Create and iterate our location moderation workflows, including documentation and training
Motivate moderators and be their advocate with engineering, customer support, and platform integrity
Coordinate data science efforts to proactively evaluate map coverage in areas popular with Snapchat’s community
Deliver a realistic picture of projects’ technological scope and progress
Efficiently track projects and development schedules, ensuring technology quality and on time delivery
Manage project development costs while prioritizing project tasks and risks
Simplify and minimize technology complexity
Drive partners and integrate deliverables into projects
Communicate project statuses to the entire project team
Foster an open and collaborative environment
Knowledge, Skills & Abilities:
A relationship builder with natural verbal and written communication skills
Strong organizational skills and proven project management track record
Experience in project schedule management and work breakdown structures
Capacity to work in a fast paced, continuously changing environment
A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)
Ability to take calculated risks to achieve engineering breakthroughs
Someone who can prioritize, focus, and is an independent thinker and problem solver
An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs
Minimum Qualifications:
BS/BA degree or equivalent years of experience
3+ years of Technical Program Management (TPM) experience or OpenStreeetMap directed editing leadership experience
Development experience using python or other scripting language
Hands on Data or SQL analysis experience
Preferred Qualifications:
5+ years experience in software technical program management
BS/BA degree in computer science
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].