Platform and Distribution Engineering Manager

| Seattle | Hybrid
Employer Provided Salary: $170,700-$237,800 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Us

At Hiya we are on a mission to secure the voice call with trust, identity, and intelligence. We’re protecting everyday people from spam and fraud calls, connecting businesses with their customers, and helping mobile carriers secure their networks for all.  In early 2016, brought its Hiya Protect product to market through Samsung Smart Call, AT&T Call Protect (now Active Armor) the first-ever network-based spam solution, and the Hiya consumer app for iOS & Android. Three years later in 2019, we brought Hiya Connect to market, a B2B branded SaaS solution that enables companies to connect to the consumers they are trying to reach. The combination of Protect, Connect, and the Hiya app has resulted in the world’s largest Voice Security Platform with over 450M users.

About the Position

The Engineering Manager is a leadership position responsible for managing an engineering team for Hiya’s Connect product. While the Connect Product team is Seattle based, the engineering team is distributed (Seattle and Budapest) and collaborates with other engineering teams in both time zones.

We’re excited about you because you’re the kind of person with a deep understanding of product needs, who can distinguish between core requirements and implementation advice. A deliberate communicator, making effective use of both synchronous and asynchronous communication channels, fostering alignment between stakeholders and execution. Understanding software architecture from the cloud platform layer through data storage, stream and batch processing, all the way to high performance low-latency services on the JVM, implemented in Scala.

What You’ll Do

  • Work at a supportive and fast-growing startup with a fantastic team.
  • Make an impact in the lives of hundreds of millions of consumers.
  • Collaborate and learn from other great team members.
  • Contribute to the product vision and implementation.
  • Get support in developing your skills and accelerating your career.
  • Support your team developing their skills and accelerating their career.
  • Fully own the systems developed by your team, taking part in deployment and operations.

Qualities that will make you successful:

  • Understanding customer needs first and providing solutions primarily based on that.
  • A philosophy of iteration and continuous improvement.
  • BSc or M.S in a relevant field; 6+ years relevant work experience.
  • Excellent communication and self-organization skills incl. working within and with other remote teams.
  • Experience in getting team members aligned, resolving potential conflicts.
  • Proficient at collaborating and communicating with both local and remote team members in English

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a POV, engaging in discussion, listening respectfully to others opinions and committing to decisions. 

You will have a fast start if you have experience with:

  • JVM languages, especially Scala
  • Cloud environments (AWS, Kubernetes)
  • Data filtering and retrieval (SQL)
  • Telecommunications concepts and technologies (SIP, etc.)
  • Collaborating with remote teams and team members

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The base compensation for this role is between $170,700 to $237,800. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

  • Start Date: Immediately
  • Status: Full-time 
  • Type: Hybrid, 2x per week in office 
  • Location: Seattle, WA
  • Department: Engineering
  • Reports to: Director of Engineering
  • Direct Reports: Yes 

 Benefits

  • Equity compensation
  • 401K program with 3% match through Fidelity Investments
  • Self managed vacation plan 
  • 15 Paid holidays including Recharge Days
  • 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
  • Flexible spending, health savings accounts and Pretax dependent day care savings plan
  • Paid parental leave
  • Voluntary Life and AD&D, and Accident insurance options
  • Employer-paid life insurance
  • Employer-paid long-term disability coverage (in qualifying states)
  • Donation Matching for a charity of your choice (up to $1,000/ year)
  • $1,000/year reimbursement in Professional Development funds


This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us! 

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, a team event every Friday, unlimited paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Hiya sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Hiya hosts lunch and learn meetings weekly.
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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