Jobs at Hiya Inc.

Own forecasting models, OPEX budgeting, actuals reporting, company-wide dashboards, headcount planning, and variance analysis. Partner with cross-functional leaders on financial planning and strategic decisions, synthesize data into actionable insights, and identify opportunities to apply AI and automation across Finance workflows.

Build and ship features across iOS and Android apps, including backend changes, releases, automation, testing, and architecture improvements. Own cross-platform delivery using Kotlin Multiplatform, collaborate with product and design, and improve release tooling and quality gates. Use AI coding agents responsibly while establishing safeguards and workflows. The role requires strong Kotlin and Android expertise, production experience beyond the primary platform, architectural leadership, API and entitlement familiarity, automation skills, communication, and pragmatic decision-making.

Leads growth engineering for Hiya’s web presence, translating marketing strategy into high-converting experiences. Responsibilities include migrating Webflow to a headless CMS, architecting React and Next.js systems, optimizing performance and SEO, implementing analytics and experimentation, integrating AI and third-party APIs, and scaling localized websites across global markets. The role owns website KPIs, attribution, conversion optimization, accessibility, and collaboration across marketing, product, CRM, and PLG initiatives.

Manage a high-volume SMB and self-service customer portfolio through onboarding, adoption, value realization, renewals, and expansion. Build scalable enablement programs, monitor customer health and usage, automate health scoring and renewal triggers, identify retention and conversion opportunities, and partner with Sales, Product, Support, and Marketing. Track program KPIs, analyze performance, advocate for customers, and help develop Hiya’s scaled customer success strategy.

Lead end-to-end product for voice protection and conversational AI features serving consumers and telecom operator partners. Define product vision, prioritize roadmap, work closely with engineering and research on model training and prototyping, engage customers to validate needs, support commercial and legal partners, and drive product economics and successful launches.

As a Senior VoIP Infrastructure Engineer at Hiya, you will own voice infrastructure, optimize call quality, and scale solutions for carrier partnerships while collaborating with product teams to drive voice capabilities for both consumer and enterprise users.

The Sr. GTM Engineer at Hiya is responsible for transforming the website into an AI-driven growth engine, leading CMS migration, optimizing web performance, and integrating AI capabilities.