Senior Director Program Management at Expedia Group

| Seattle
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Expedia

 

 

We believe travel enriches our lives and connects us to each other.  Our Expedia Flights team is dedicated to building experiences that help travelers like you go places and makes our world more connected.  We are a global team with representation in the United States, Mexico, Australia and India.  Our Flights Shopping Platform is one of the largest in the world serving over 150 million queries a day and powering some of the strongest brands in the industry like Orbitz, Expedia, Travelocity, Wotif, Hotwire and ebookers.  Expedia disrupted the airline industry with its flight shopping and booking technology 20 years ago.  We always want to “be the place travelers choose to explore and book flights for a trip” and are looking for talent to join us.

 

Our Transportation Line of Businesses Group includes all Product, Technology and Strategy teams that build the Customer Facing and Supply Connections technologies for our Air, Car & Cruise businesses.

 

The Air product is one of the first touch points we have with travelers in our efforts to help them with their trip across all Expedia Groups Platforms (including Expedia, Cheaptickets, Orbitz, Wotif, eBookers, Travelocity, Expedia Partner Solutions, etc.).  Building the right shopping experience is foundational to driving a meaningful customer acquisition and engagement platform and is also a core driver of growth for the other businesses within the Expedia portfolio.  Expedia's Air business is directly responsible for nearly 40% of visitors to our leisure sites.  The Air retail product & tech team is responsible for setting and executing upon the overall vision and strategy for growth for the Air business across retail, marketing, supply and customer service.

 

What you’ll do:

  • Deliver the future of transportation at Expedia.
  • Key member of the Air Leadership and Transportation Leadership team for Expedia Group, working in closer partnership with Data Science, UX, Analytics, Product, Engineering, Strategy and Supply.
  • Be passionate about and be an advocate for the whole business across Expedia Group; having a business owner mindset and champions the air business in all aspects.
  • Act as a role model, be a well-respected leader, for all employees in areas of customer-first thinking, product fundamentals, and technical acumen.
  • Building consensus across a large global organization; you will work closely with peers across various lines of business and all brands within Expedia Group to build new and improve the air product and experience.
  • Lead the Air Program and a program manager, demonstrate effective leadership and mentoring skills and an ability to grow, develop and motivate teams

 

Who you are:  

  • 10+ years of successful program management leadership experience in mobile & web-based eCommerce products
  • Must be well versed and experienced with consumer technology and/or eCommerce business
  • Proven excellence leading diverse functional and globally dispersed teams in high-impact initiatives that deliver meaningful business results
  • Ability to juggle multiple priorities in a fast-paced, dynamic environment, with a strong bias for action
  • Be self-directed and able to move forward in a somewhat ambiguous environment
  • Curious and highly analytical, adept at using data to uncover hidden customer needs and deeply understand key business drivers
  • Excellent verbal and written communication skills; simplify, clarify and succinctly convey complex information and ideas to individuals at all levels of the organization
  • Creative thinker with extraordinary business, strategic, analytical, management and relationship skills

 

 

Why join us:  

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.  

 

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

 

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

 

 

 

 

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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