About Us

At Hiya we are on a mission to modernize voice with trust, identity, and intelligence. We're protecting everyday people from spam and fraud calls, connecting businesses with their customers, and helping carriers secure their networks for all. In 2015, Hiya founder, Alex Algard, saw the increasing need for innovation in the voice channel and began building the first caller ID and spam blocking apps for mobile while at Whitepages. In early 2016, Hiya spun out of Whitepages and brought its technology to market through Samsung Smart Call, the first-ever network-based spam solution with AT&T, and the Hiya consumer app. Three years later in 2019, we brought Hiya connect to market, a B2B branded call service that enables enterprise companies to connect to the consumers they are trying to reach. The combination of Protect, Connect, and the Hiya app  has resulted in the world's largest Voice Performance Platform with over 400M monthly active users.

About the Position

We're looking for a Director of Sales - US Core  with a proven track record of achieving revenue targets and scaling successful teams. You'll be accountable for accurately forecasting, delivering results, and enabling your account executives to perform at their very best through hands-on coaching support. The Ideal candidate will be Seattle - based, you will report to our VP of Sales based in Seattle.

WHAT YOU’LL DO:

• Lead a team of 6 Core Account Executives to meet/exceed revenue targets in 2023
• Quickly evaluate and drive changes necessary to reduce sales cycle time, maximize average deal size and increase close ratio for US Core
• Keep a very tight pulse on pipeline, opportunity and risk across your org and report on what you are owning to drive optimization.
• Establish relationships immediately with cross functional counterparts (ex: SDR leadership, Demand Gen, Sales OPS). Regular communication and feedback with these counterparts is critical to maintain 3x pipeline ratios. 
• Attract, develop and retain a group of exceptional Core AEs.
• Raise your hand when you need help and you will get the support you need. 

WHO YOU ARE:

• Systematic: This person should be well versed in building/optimizing simple Core/MM flywheels. This person should have a track record of reducing sales cycle time, increasing close ratio and maximizing average deal size. 
• Accountable: This person should pride themselves on setting clear, measurable, contextualized expectations and holding their team accountable to those expectations with data.  They should follow through on commitments they have made to the executive team and their functional counterparts. 
• Focused: This person is obsessed with tracking performance towards targets. This person prioritizes their own time and their teams around initiatives that will ensure achievement of desired results. Everyone on this person’s team knows exactly how they are tracking to their targets and this comes with a healthy competitive atmosphere. 
• Collaborative: Change and optimization often requires commitment of resources from other functional groups. This person will need to be an excellent communicator, not afraid to solicit the support and help of other cross functional stakeholders to drive change necessary to achieve targets. 
• Resilient:  This person should know well that the only constant within a startup environment is change. They need to take challenges in stride and go over, under, around to stay focused on their objectives. They need to be a buffer and steady object for their team in times of change too. 
• Persuasive: This person should have excellent relationship building, know how to build trust, establish credibility and use those measures to influence opportunities in their favor.
• Self Aware: This person should know who they are, come across authentically and be cognizant of their strengths and development opportunities. This person should also have a great pulse on how they are perceived by others and be able to help develop this skill within their team.

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a POV, engaging in discussion, listening respectfully to others opinions and committing to decisions. 

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The On Target Earning (OTE) for this role is between $280,000 to $300,000  with the base being between $140,000 to $150,000. Commission/bonus will range between $140,000-$150,000 and will be based on Individual performance and team performance. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately
• Status: Full-time 
• Location: Seattle, Washington
• Department:Sales
• Reports to: VP of sales
• Direct Reports: 5

 Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan 
• 15 Paid holidays including Recharge Days
• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending , health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are  building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us!