Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

The Regional Head of Strategic Partnerships is a Leadership role in regional structure with direct reporting line towards Revenue Director.

The main goal for this role is to act as a key contact for strategic partnerships (technology and channel/services partnerships) in the region. To lead, drive and ensure execution of Strategic Partnership regional strategies and alignment between the HQ and regional directions, With his/her team, extend the reach of Infobip to target ICPs in dedicated region; extend exposure; increase number of use cases and accelerate GTM while at the same time enriching mobile communication capabilities on the Partners side. 

This role the final accountable for assigned sales and profit goal for Strategic Partnerships (technology and channel/services partnerships) in the respective region , and successful project management of the significant regional partnerships that will improve company’s gross profit but also the positioning and recognition on the market.

What You'll Be Doing

• Sets the regional (NA) vision, strategy for channel and technology Partner recruitment and Partner development, initiatives and activities included, to drive growth of the Partner ecosystem and maximize revenue and profitability
• Sets the budgets, resource/capacity/capability plans for the region
• Leads the team of Strategic Alliances and Partnership Managers (partnerships recruiters) and Partner Development Managers (PDMs), and coordinate all cross-functional activities (demand gen, inside sales, presales/sales engineering, partner marketing, etc)
• Leads the process of acquiring new partners (global or local/regional) in alignment with HQ and regional sales management. Signs new channel and technology partnerships and actively manages existing partnerships with a goal to grow, monetize and expand them according to defined revenue/gross profit goals. 
• Works with Global Strategic Partnerships team to define a target list of regional partnerships
• Develops local relationship with Partners and facilitates other internal teams to do so when needed.
• Partner relationship management (in Sales force) – ensures that all data related to Partnerships is accurately inserted in CRM system by Partnership recruiters (SAPMs) and Partner Developers (PDMs) 
• Budget and organizes Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners.
• Enables acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives, Sales Engineering and other participants in the customer journey on all relevant markets where our Partner operates. 
• Develops high value relationships at the Executive level with customers and partners 
• Demonstrates market expertise and a deep understanding of Partners’ organization to drive Partners’ decisions toward company’s solutions and products
• Ensures the sales approach and go-to-market activities within the region differentiate Infobip Solutions to the client by providing a consultative, expert approach, leading with market insight, thereby providing significant value within the sales engagement
• Assists in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities
• Facilitates activities between clients, sales organization, market planning, customer operations and executives to complete strategic selling process
• Ensures a seamless transition of customer responsibility to the CSMs following a successful implementation. 
• Provides inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level. 
• Develops and implement effective account/territory plan strategies to provide focus and maximize revenue growth.
• Works closely with market planners/business leaders to coordinate strategy in the region and ensure the voice of regional markets.

Qualifications

What To Bring

• 10+ years of experience in professional sales and strategic partnerships. These partnerships must technology and channel/services partnerships to be considered for this role 
• 6+ years of experience leading diverse, global teams
• Deep understanding of marketing and advertising in the technology industry
• Ability to apply experience and help build long lasting, profitable relationships
• Strong negotiation skills and a passion for building relationships
• Excellent verbal and written communication skills; ability to facilitate smooth collaboration and relations
• Build and grow a high-performance team through effective hiring, coaching and development
   

You'll Be a Great Fit If

• You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
• You desire to work with some of the world’s top brands.
• You love finding solutions to interesting problems and figuring out how things work.
• You welcome having autonomy with complex tasks.
• You are passionate about using your experience and expertise to inspire the team.

Additional Information

Why our employees choose us and stay? 

• Learn as you grow – Starting from an on-boarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Never a dull moment – We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
• Great environment – Team spirit, passion, creativity and persistence are the drivers of our company.
• Pay & Perks – Competitive salary, health benefits, travel allowance, a team taking care of all the equipment you need, team buildings and other organised activities, a kitchen stocked with the usual suspects... Talk about a balanced lifestyle!