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Regional Sales Director - SLED West

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We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

We are seeking a professional sales leader who are focused on over-achieving with excellent management skills and a consistent track record of exceeding quota in a fast paced sales environment. Successful applicants possess knowledge of Enterprise Service Management, professionalism, integrity, strong presentation and matrix-management skills, and a passion for winning.  

What you get to do in this role:

  • Under limited direction, your focus will be to lead, develop and manage a team of field-based sales representatives who are tasked to: meet and exceed assigned quota, build territory revenue, prospect and close named accounts against established competition through individual initiative and by leveraging the channel, msp and direct sales model at ServiceNow.
  • Assign and manage territories and/or accounts.
  • Hire, develop and manage a group of field sales representatives.  Develop recommendations on growth, opportunities for growth, and key target accounts.
  • Assist in training sales representatives.
  • Establish and nurture relationships with all levels of customer organizations, sales and sales support functions and partners.
  • Execute account strategies and coordinate team-selling efforts with core selling team for a portfolio to close business on a quarterly and annual basis.
  • Manage all ServiceNow opportunities, maintaining accurate forecasting and communication.
  • Drive customer satisfaction in all assigned accounts. 

In order to be successful in this role, we need someone who has the following: 

  • The IDEAL Candidate will have experience in SLED verticals 

  • ​3+ years experience managing a team of field-based sales representatives.

  • 5+ years experience selling enterprise software and development tools.
  • Strong experience managing multi-tiered customer relationships. Demonstrated ability to penetrate and close new accounts and opportunities.
  • Demonstrated success managing channel partners and service providers as needed.
  • Strategic account planning experience; history of proactive creation and ongoing management of detailed account plans for a portfolio.
  • Demonstrated ability to work in a performance based environment.
  • Consistent track record of exceeding quota while maintaining customer loyalty and required product margins.
  • Excellent communication, team work, presentation, problem solving, and time management skills.
  • Knowledge of the computer industry, especially cloud platforms, SaaS, PaaS, security and SaaS contracts.
  • Willingness and ability to travel 50% of the time.
  • Competitive, refuse-to-lose attitude, strong work ethic, and excellent team building and listening skills.
  • BA/BS in Business, Management, Computer Science, or Engineering fields.
  • Mentoring/Coaching skills.
  • Strong operational command of the business. 

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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