Top Senior Level Software IT Support & Helpdesk Jobs in Seattle, WA

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

As Director of IT, oversee onboarding, device management, vendor relationships and implement automation to enhance IT operations. Ensure strong security and maintain clean systems.

The IT Operations Engineer will ensure the reliability of IT infrastructure, support employees, manage onboarding, automate workflows, and document IT processes while participating in urgent support.

Lead site-level end-user IT services, manage laptops/mobile devices and conference-room AV, escalate and resolve complex incidents, coordinate vendors/facilities, collaborate with IT teams to improve support processes and align client services with business needs.

Lead a large team of IT professionals in optimizing operations and technical support, manage resources, and implement AI technologies to improve productivity.

The Compliance Help Desk Manager oversees daily operations of the Compliance Helpdesk, ensuring accurate and timely responses to inquiries, managing team performance, and serving as Subject Matter Expert for ComplianceAnalyzer.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The IT Manager leads an engineering team to deliver features, drives project technical direction, and ensures quality outcomes while managing IT operations and promoting team productivity.

The Sr. Product Support Specialist provides technical leadership and support for complex healthcare client issues, ensuring system stability and workflow continuity, mentoring staff, and managing major incidents effectively.