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Top Tech Support Jobs in Seattle, WA
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills:
ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Healthtech
Provide technical support for an automated medication dispensing system, install software updates, and handle customer service inquiries in clinical settings.
Top Skills:
Automated Medication Dispensing SystemElectromechanical SystemsElectronicsHardwareMechanicsNetworkingSoftwareSoftware Patch
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Fintech
Provide direct technical support to clients, troubleshoot complex issues, collaborate with support teams, and document user experiences to improve service quality.
Top Skills:
CRMDynamicsMS OfficeSalesforceSAMLSso
Cloud • Software
The Technical Support Engineer will resolve complex technical issues for customers in a fast-paced environment, providing excellent support and fostering customer satisfaction while mastering the Salesforce Platform.
Top Skills:
ApexAPIsBig DataCSSGitHTMLJavaScriptPythonRdbmsRedshiftSalesforceSnowflakeSQL
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Information Technology • Other
The Associate Technical Support Engineer resolves technical issues for customers, improves customer experience through troubleshooting, and collaborates with the engineering team, focusing on Tanium's platform.
Top Skills:
NetworkingOperationsProgrammingScriptingSecurityTanium
Reposted 8 Days AgoSaved
Cloud • Software
The Technical Support Engineer will manage complex technical issues within Salesforce's AI CRM, provide excellent customer support, and collaborate with product teams for improvements.
Top Skills:
ApexCSSHTMLJavaScriptPythonRedshiftSalesforce PlatformSnowflakeSQL
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Fintech • Software
The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.
Top Skills:
Ai ToolsAPIsFreshdeskWeb TechnologiesZendesk
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills:
CloverleafLinuxSQLWindows
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Reposted YesterdaySaved
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Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills:
iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills:
General SqlTicketing Software
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.
Top Skills:
Quickbooks
Biotech
The Specialist provides exceptional onboarding for Telemedicine customers, configures systems, educates clients on workflows, and requires 3+ years of technical support experience.
Top Skills:
Technical Customer Support ToolsTelemedicine ProductsVeterinary Software
Artificial Intelligence • Healthtech • Analytics • Biotech
The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.
Top Skills:
DicomNetworkingPacsSiebal Customer Relationship Management (Crm) SoftwareSiemens X-RayVascular Systems
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Top Companies in Seattle, WA Hiring Tech Support Roles
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