Top Hybrid Customer Success Jobs in Seattle, WA
Seeking a detail-oriented, customer-focused Customer Success Manager to support the execution of the product vision and respond to the needs of a growing customer base. Responsibilities include onboarding new solar industry and utility customers, enabling feature adoption, data analysis, and composing technical documents.
The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.
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Engage end-users to provide assistance and enablement, evaluate operationalization of the ExtraHop install, lead customer onboarding, assess customer needs, champion customer needs for product enhancement, maintain customer relationships, identify growth opportunities, conduct customer meetings, collaborate with different ExtraHop teams.
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The Customer Director is responsible for driving Point B's success across their portfolio of strategic customers by growing and managing revenue and profitability through partnership with a cross-functional team. The CD brings leading edge client, strategic, commercial, and operational skills to the role, serves as an advisor to senior leaders, and upholds the company's leadership and culture tenets.
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