Top Remote Fintech Customer Success & Experience Jobs in Seattle, WA

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

Serve as a trusted post‑go‑live partner for banking clients: manage accounts, troubleshoot escalations, configure workflows, coordinate with product and engineering, educate users, and de-escalate high-stakes situations.

The role involves consulting on HCM and Payroll solutions for federal clients, driving workshops, architecting solutions, leading demonstrations, and acting as a trusted advisor throughout the sales process.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Customer Success Manager will act as the primary contact for clients, driving product adoption, managing renewals, and enhancing customer satisfaction through strategic engagement and process improvements.

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

As a VIP Travel Consultant, you'll manage travel for corporate clients, arrange complex travel itineraries, ensure compliance with policies, and provide exceptional service while collaborating with the team.

The First Party Fraud Ops Specialist reviews potentially fraudulent transactions, manages customer claims, monitors transaction activity, and reports trends to leadership, aiming to reduce fraud loss and improve customer experience.

The Customer Experience Lead will manage customer support, facilitate onboarding, report on performance metrics, and collaborate across teams to enhance the customer journey in a FinTech SaaS setting.

Lead and manage relationships with strategic enterprise accounts, ensuring growth and value realization while advocating for customer needs internally.