Owns end-to-end IT hardware asset operations across the AMER region, including ordering, lifecycle management, asset tracking, ServiceNow task escalation, CMDB data integrity, stockroom audits, discrepancy resolution, and audit readiness. Partners with procurement, vendors, IT operations, and workplace teams to maintain hardware availability, compliance, accurate records, and process improvements. The role also supports incident investigations, documentation, operational communications, and regional hardware asset coordinators.