Jobs at Chewy

Develop scalable web applications, data platforms, and distributed systems supporting fulfillment center operations. Build real-time data applications and integrate machine learning workflows using cloud services such as Amazon SageMaker. Write maintainable, tested code; improve CI/CD, observability, reliability, availability, and performance; and collaborate with scientists, product managers, and operations stakeholders.

Lead Chewy’s procurement function across multiple categories, supplier portfolios, and sourcing teams. Develop multi-year sourcing strategies, negotiate complex supplier agreements, manage supplier performance and risk, and partner with Finance on cost management. Oversee procurement professionals, influence senior stakeholders, lead transformation initiatives, and drive operational excellence through data-driven recommendations, governance, and strategic supplier relationships.

Leads foundational enterprise data engineering at Chewy, setting strategy for authoritative data entities, reusable platforms, governance, metadata, quality, lineage, and observability. The role embeds AI into data development and operations, creates intelligent data discovery and automation experiences, simplifies fragmented pipelines, and improves proactive quality management. It also leads managers and engineering teams, establishes standards, partners with data product and reliability organizations, and drives measurable improvements in delivery speed, reuse, reliability, and data confidence.

Manages the Virtual Healthcare Services category through performance analysis, market sizing, customer segmentation, promotional strategy, forecasting, and P&L management. Recommends product, marketing, operational, and promotional improvements to increase profitability and customer value. Leads business updates, deep dives, cross-functional planning, stakeholder alignment, and rapid scaling of new virtual care offerings while tracking results and optimizing execution.

Provides veterinary technician services at Chewy Vet Care. The provided description contains compensation, benefits, equal opportunity, accommodation, and privacy information but does not specify detailed daily responsibilities or qualifications.

Set the vision, strategy, and roadmap for a large customer care technology platform. Partner with engineering, architecture, data science, and business leaders to guide platform investments, AI/ML capabilities, architectural decisions, scalability, reliability, and technical tradeoffs. Define metrics, testing strategies, and product documentation while aligning stakeholders and influencing senior leaders across organizational boundaries.

Supports dropship operations through vendor and order management, improving product availability, instock rates, forecasting accuracy, and shipment performance. Analyzes supply chain data, identifies process improvements, prepares reports, automates manual tasks, communicates updates, and collaborates with vendors and cross-functional stakeholders to resolve operational issues.

Lead healthcare program management across Rx, veterinary diet, veterinary care, and wellness initiatives. Manage Program Managers, establish governance, coordinate cross-functional teams, oversee roadmaps and milestones, identify customer experience risks, and deliver measurable improvements in contact rates, costs, retention, and healthcare KPIs. Partner with Customer Care, Operations, Product, Technology, Training, HR, and senior stakeholders to ensure alignment, readiness, and successful execution.

Oversee daily facilities operations, maintenance, work orders, workplace services, vendor relationships, inspections, and site improvements. Coordinate office moves, furniture installations, renovations, space planning, budgets, invoices, and facility documentation. Monitor vendor performance, support compliance and emergency response, mentor junior coordinators, maintain SOPs, and lead cross-functional initiatives that improve workplace efficiency and employee and visitor experience.

Leads workplace and facilities operations for an assigned site, including maintenance, vendors, budgets, capital planning, workplace improvements, safety, business continuity, and service delivery. Partners with cross-functional and enterprise Facilities teams to develop standards, metrics, and best practices. Manages and develops onsite staff while ensuring reliable, compliant, financially disciplined, and employee-focused workplace operations.

The Associate Director, Product Management - Autoship will lead product strategies, analyze business performance, and drive cross-functional alignment in the Autoship team at Chewy.

Lead operational ownership and optimization of recurring, stored, and advanced authorization payment capabilities. Drive cross-functional programs, monitor payment KPIs, resolve partner escalations, analyze decline and authorization trends, and improve payment reliability, customer retention, and operational SLAs.

Lead financial planning, budgeting, forecasting, reporting, and variance analysis for Marketing and CRM initiatives. Build financial and customer-growth models, maintain reporting infrastructure, produce business reviews and leadership commentary, analyze campaign performance, improve automation, and strengthen month-close and controllership processes. Partner with senior stakeholders to identify opportunities, manage marketing investments, and improve reporting accuracy and efficiency.

Lead and grow a 3–5 person Product Design team for Enterprise Retail Systems. Define design vision and strategy, influence roadmap with Product and Engineering, and deliver data-rich enterprise workflows. Own discovery, prototyping, testing, accessibility, design systems, and AI-enabled tooling while mentoring designers, partnering with Research, and communicating outcomes to executives to drive business impact.

The Finance Manager will partner with teams to drive financial decision making, build advanced reporting, and evaluate growth opportunities while managing multiple projects in a fast-paced environment.

Lead finance for Chewy Ads and Search & Discovery: own planning, reporting, budgeting, performance measurement, and investment strategy. Partner with cross-functional leaders to evaluate ad initiatives, monetize inventory, size roadmap impacts, drive prioritization, deliver monthly/quarterly reviews, improve processes, and hire/coach a high-performing finance team supporting ads monetization and search/discovery growth.

Manage partner platform onboarding and ongoing operations, set and track KPIs, develop SOPs and documentation, lead cross-functional projects, execute onboarding and integrations, and support incident investigations and resolution.

Lead operational ownership of Healthcare payments across in-clinic, digital, and recurring workflows. Define and improve payment KPIs, manage incidents and vendor SLAs, drive cross-functional launches and defect resolution, and build monitoring, runbooks, and executive reporting to reduce payment friction and cost while improving reliability and customer and care-team experience.

Lead real estate transaction strategy for fulfillment, pharmacy, customer care, and corporate hubs. Manage acquisitions, renewals, dispositions, lease negotiations, site selection, financial modeling, broker relationships, portfolio optimization, and cross-functional transitions. Mentor team and improve transaction processes.

Lead Chewy's Broad-Based Compensation function, managing a team to design and govern pay strategy, market pricing, salary structures, incentives, and annual compensation planning. Partner with HR, Finance, TA, Legal, and Payroll to deliver analytics, compliance, and scalable compensation programs that support organizational design and talent strategy.