Jobs at Chewy

Lead and grow a software engineering team building scalable, cloud-native systems and data platforms for fulfillment center operations. Drive technical direction, delivery, observability, and cross-functional collaboration while coaching team members and ensuring system performance and reliability.

The Payroll Systems Program Manager will manage payroll technology, implement Workday systems, ensure compliance and optimize payroll processes in collaboration with HR and IT.

Lead and scale Chewy's fraud prevention programs by driving cross-functional initiatives, leveraging analytics and machine learning, managing third-party partners, and owning day-to-day fraud operations. Translate business objectives into measurable plans, mitigate risks, and ensure rapid response to incidents while balancing customer experience and operational efficiency.

Lead technical direction and architecture for Chewy's Discovery Experience platform. Build scalable customer-facing front-end web apps and APIs, integrate search/recommendation and AI systems, ensure performance and reliability, mentor engineers, and partner across product, design, data science, and SRE.

Drive technical leadership for ML-driven distributed systems at Chewy. Collaborate with cross-functional teams and mentor engineers in scalable software design, ensuring system excellence.

Lead product design for Chewy's pharmacy and vet-facing tools, driving strategy, end-to-end design execution, team growth, cross-functional collaboration, and delivery to improve prescription fulfillment speed and accuracy.

The Director, Product Design will lead design teams, drive innovation, and create cohesive user experiences for Chewy Health, focusing on pet health solutions.

Lead Healthcare Customer Care operations and programs, overseeing operations managers and driving scalability, SOPs, and compliance. Align cross-functional stakeholders, present to executives, manage roadmaps, KPIs, and continuous improvement, and implement large-scale change and automation to enhance service quality and efficiency.

Design and implement scalable backend systems for search and conversational AI. Build and productionize services leveraging LLMs, embeddings, and vector search. Lead architecture, mentor engineers, drive cross-team initiatives, and improve developer productivity and operational excellence.

Build scalable BI solutions for Procurement, Real Estate & Facilities: design data models, ETL/ELT pipelines, automated reporting, dashboards, forecasting, and analytics to support sourcing, supplier performance, and operational decisions.

Own end-to-end inventory planning and execution for Chewy Private Brands, including forecasting, purchasing, supply planning, and fulfillment. Improve forecasting accuracy, inventory health, and in-stock performance using data analysis, partner with vendors and cross-functional teams, drive automation and process improvements, define system requirements, and develop business cases and project plans to support scalable growth and excellent customer experience.

The Associate Director Product Manager leads product strategy for complex initiatives, focusing on customer experience, cross-functional collaboration, and long-term goals, while managing ambiguity and influencing leadership.

The Senior Corporate Counsel will manage legal and compliance issues for Chewy's veterinary and pharmacy businesses, draft agreements, and provide legal mentorship.

Manage partner platform onboarding, integrations, and day-to-day partner operations. Define program strategy, set and track KPIs, maintain SOPs and documentation, lead cross-functional projects, and support incident investigations and resolution.

The Associate Director, Product Management - Autoship will lead product strategies, analyze business performance, and drive cross-functional alignment in the Autoship team at Chewy.

The Category Analyst will manage category performance through vendor engagement, data analysis, and collaboration across teams while supporting category goals.

The Senior Technical Product Manager will optimize fulfillment technology, collaborate with teams, drive vision and roadmap, and ensure efficiency in operations and product delivery.

Lead operational ownership and optimization of recurring, stored, and advanced authorization payment capabilities. Drive cross-functional programs, monitor payment KPIs, resolve partner escalations, analyze decline and authorization trends, and improve payment reliability, customer retention, and operational SLAs.

As a Senior Machine Learning Engineer, you'll develop and optimize models for Chewy's Sponsored Ads to enhance product selection and advertising effectiveness. You will collaborate with cross-functional teams, lead model deployment, and publish research to elevate machine learning applications while mentoring junior scientists.

Develop and lead front-end web applications and APIs for Chewy's Discovery experience. Collaborate with product, design, data science, and infrastructure teams to optimize search, recommendations, performance, scalability, and 24x7 service reliability. Drive architecture, testing, deployment best practices, and technical leadership across the organization.