Jobs at Flexport

Own the vision, roadmap, and delivery of Flexport’s global logistics visibility products. Define tracking and mapping features for physical goods, solve complex operational problems through data and structured logic, establish metrics frameworks, and measure product outcomes. Partner with engineering, design, commercial, planning, and operations teams across global locations to translate logistics workflows into intuitive user-facing and operator-facing systems.

Own the Commerce product area at Flexport, defining 12–18-month roadmaps and delivering features for quoting, billing, invoicing, payments, and logistics workflows. Build intelligent AI agents, improve automation and profitability, partner with engineering, design, sales, and operations teams, and use SQL, analytics frameworks, and quantitative insights to prioritize initiatives and measure outcomes. Collaborate globally with teams in the US and China to create intuitive products for logistics operators and clients.

Own product strategy, vision, and roadmap for Flexport’s Commerce domain across quoting, billing, invoicing, payments, automation, and cost intelligence. Lead multiple engineering teams, use SQL and metrics to guide investment, align cross-functional stakeholders, influence leadership decisions, and mentor product managers. Collaborate globally with teams in the United States and China to deliver integrated commerce experiences for logistics clients and operators.

Owns strategy and execution for Flexport’s Visibility product domain, including shipment mapping, tracking, and client-facing logistics experiences. The role leads multi-year roadmaps across engineering teams, uses SQL and metrics frameworks to guide decisions, aligns global cross-functional stakeholders, solves complex operational problems, represents the domain in leadership forums, and mentors other product managers.

Own end-to-end automation and strategic fulfillment initiatives, from problem definition and ROI modeling through implementation and post-launch performance tracking. Evaluate and deploy warehouse automation such as ASRS, robotics, conveyors, and goods-to-person systems. Build SQL, Python, and BI tools; develop operational workflows, SOPs, KPIs, and network roadmaps; and partner with engineering, product, operations, finance, and leadership to scale solutions and manage major capital investments.

Own and evolve Flexport’s implementation methodology, create standardized playbooks, and lead client implementations from award through steady-state delivery. Scope awarded business, build project plans, coordinate cross-functional teams, manage critical paths, report status and risks to leadership, adapt plans as conditions change, and capture lessons learned to improve future implementations.

Lead and grow a Trade Advisory team providing customs and trade compliance advice. Oversee client portfolios, develop service offerings, ensure regulatory compliance, mentor associates, and drive operational and revenue goals.

Manage and execute post-entry filings (PSC, protests), monitor liquidation statuses, maintain trackers, run analytics and reporting, coordinate automation and ACE portal access, interface with CBP and clients, manage deadlines, invoices, SOPs, and support Trade Advisory operations.

As a Global Operations Specialist, you will manage the shipment lifecycle for ocean and air freight, ensure data integrity, and maintain communication with partners to minimize delays in transit.

The Global Operations Associate will manage customer supply chains, ensure shipment quality, handle client issues, and coordinate logistics within a regional network.

Manage HS classification service and projects, research and assign Harmonized Tariff Schedule classifications, audit accuracy, maintain client databases, track CBP regulations and Section 301 tariffs, prepare deliverables, and support trade advisory infrastructure and stakeholder communication.

The Account Executive will build and maintain customer relationships in logistics and supply chain, prospect new clients, and deliver tailored solutions. Responsibilities include leading meetings, managing onboarding processes, and driving customer success through collaboration with internal teams.