Jobs at Independence Pet Holdings

Lead onboarding and integration workflows for partners, act as liaison between teams, manage timelines and communications, and ensure technical requirements are met.

The Product Manager will optimize and manage pet insurance products, shape strategic directions, and drive profitable growth through data insights and collaboration among teams.

The Director of Governance, Risk, and Compliance oversees the implementation of risk management and compliance programs across the enterprise. Responsibilities include regulatory compliance, audit leadership, third-party risk management, and collaboration across teams to ensure effective governance and oversight.

Support execution and optimization of CRM programs: maintain customer data, build segments, execute email/SMS campaigns and automations, run A/B tests, track KPIs, produce reports, and collaborate cross-functionally.

Lead and manage a small team to intake, frame, prioritize, and hand off data initiatives. Translate business needs into solution blueprints, ensure alignment with architecture and governance, define KPIs, track ROI, and drive stakeholder alignment across Claims, Finance, Marketing, and Operations.

Lead information security governance, risk, and compliance programs. Manage cross-functional teams, SOC 2 Type II audits, regulatory engagements, enterprise data security and governance, incident communications, information security questionnaires, KPI/KRI reporting, and mentor junior staff to ensure regulatory and standards alignment.

Set up and maintain eligibility/enrollment file feeds, validate incoming enrollment files against EDI specs, manage secure SFTP transfers and encryption, log and resolve integration issues using Jira/ADO, and maintain transmission documentation and compliance.

Manage onboarding and implementation for large, high-profile client accounts in pet insurance. Serve as primary client contact, analyze requirements, handle eligibility and life-event decisions, coordinate implementations and testing, lead stakeholder meetings, resolve escalations, and identify process improvements to boost efficiency and customer satisfaction.

The Senior Accountant will prepare statutory statements, assist with audits, manage corporate accounting, mentor staff, and ensure financial accuracy.

The Marketing Data Analyst will analyze performance data across marketing and sales channels, develop dashboards, and provide insights to improve customer engagement and ROI.

The Commercial Analyst will manage performance tracking for the aggregator channel, conduct analytics, support commercial negotiations, and collaborate cross-functionally to drive insights and optimizations across the pet insurance portfolio.

The Senior Data Engineer will design and scale cloud-based data platforms, ensuring quality and performance while collaborating with cross-functional teams to deliver actionable data solutions.

Lead architecture and implementation of Dynamics 365 Sales & Service, integrate MarTech and Customer Data Platform, design Power Platform automations, ensure data governance and regulatory compliance, and drive CRM/MarTech modernization and adoption across brands.

The VP Product Manager will lead enterprise transformation in customer acquisition and service optimization, ensuring measurable outcomes and driving profitable growth.

This role involves managing benefits and leave of absence projects, conducting audits, ensuring compliance, and enhancing employee wellbeing programs.

The Sr Program Manager will lead cross-functional teams on complex insurance transformation projects, ensuring delivery on scope, schedule, and budget while optimizing business processes and modernizing enterprise systems.

Manage and develop the accounting team, ensure accurate financial records and reconciliations, support audits and regulatory reviews, document policies, drive process improvements, and collaborate cross-functionally on financial and tax matters.

The Corporate Treasury Analyst manages cash positions, liquidity forecasting, banking administration, financial risk monitoring, and treasury reporting, ensuring effective operations across functions.

The Product Manager will optimize pet insurance products, drive growth through data insights, and collaborate across teams to enhance portfolio performance and profitability.