Teams at IntelliPro Group Inc.

Own a portfolio of merchants enrolled in Fulfilled by TikTok, serving as their primary operational contact. Support inventory planning, product optimization, and increased program adoption. Analyze merchant performance, identify growth opportunities, and execute improvement plans through monthly and quarterly business reviews while managing stakeholder relationships.

Analyze seller logistics needs through research, interviews, and data (Excel), identify suitable platform logistics solutions, promote those solutions to sellers, and support related project tasks.

Onboard sellers onto platform logistics programs, manage ERP/OMS integrations and shipping label setup, resolve logistics exceptions within 24 hours, monitor fulfillment performance, train sellers, document SOPs, and support industry research and special projects.