Supports end-to-end e-commerce merchant operations, including sourcing assistance, onboarding, platform governance, product listing accuracy, SKU and inventory management, campaign readiness, and operational quality. The role coordinates with merchants, business development, account management, category, marketing, product, and governance teams. Responsibilities include merchant outreach, documentation, compliance guidance, stock monitoring, issue resolution, workflow adherence, and process improvement.
Job Title: E-commerce Operations Associate
Job Type: Contract till 31 Dec, 2026 (extension possible)
Pay Rate: USD 30–45 per hour on W2 (depending on experience)
Work Location: Seatle, WA (Fully Onsite)
Working hours: 40 hours/week
Job ID: #163020
Role Overview
The Merchant Operations Associate supports end-to-end ecommerce operations for merchants on the e-commerce platform. This is a hands-on, execution-focused role responsible for merchant sourcing support, onboarding, platform governance, merchandising accuracy, SKU management, campaign readiness, and operational quality.
The role partners closely with Business Development (BD), Account Management (AM), Category and Cluster Leaders, as well as cross-functional Product, Governance, Marketing, and Operations teams.
Key Responsibilities
Business Development & Merchant Sourcing Support (BD) :
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Job Type: Contract till 31 Dec, 2026 (extension possible)
Pay Rate: USD 30–45 per hour on W2 (depending on experience)
Work Location: Seatle, WA (Fully Onsite)
Working hours: 40 hours/week
Job ID: #163020
Role Overview
The Merchant Operations Associate supports end-to-end ecommerce operations for merchants on the e-commerce platform. This is a hands-on, execution-focused role responsible for merchant sourcing support, onboarding, platform governance, merchandising accuracy, SKU management, campaign readiness, and operational quality.
The role partners closely with Business Development (BD), Account Management (AM), Category and Cluster Leaders, as well as cross-functional Product, Governance, Marketing, and Operations teams.
Key Responsibilities
Business Development & Merchant Sourcing Support (BD) :
- Source, identify, and reach out to new merchants based on target lists and category priorities.
- Support BD and Account Managers with early-stage merchant communication and onboarding handoff.
- Support merchants through the onboarding process, ensuring all platform requirements and documentation are completed accurately.
- Guide merchants on platform rules, governance standards, and compliance requirements.
- Support daily merchant operations across assigned sellers and categories.
- Ensure product listings are accurate and complete, including titles, descriptions, pricing, images, and inventory levels.
- Ensure merchant products are correctly set up and included in platform campaigns and promotions (e.g., seasonal sales, major shopping events).
- Validate campaign readiness, including pricing accuracy, stock availability, and merchandising compliance.
- Monitor inventory availability and flag stock risks for high-demand or campaign-critical products.
- Work directly with merchants to address inventory gaps, replenishment needs, or operational blockers.
- Follow established workflows and standard operating procedures.
- Document recurring operational, product, or data issues and surface insights to relevant teams.
- Bachelor’s degree or higher.
- 1+ year of experience in ecommerce operations, marketplace support, merchant operations, merchandising, digital retail, or related roles.
- Ability to support Business Development activities, including merchant outreach and lead follow-ups.
- Strong attention to detail and ability to manage execution-heavy workloads.
- Proficiency in Excel and comfort working with system tools and integrated data platforms.
- Strong logical thinking, troubleshooting, and problem-solving abilities.
- Ability to work cross-functionally and know how to navigate internal teams to get issues resolved.
- Comfortable working in a fast-paced, onsite environment.
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Similar Jobs
Other • Utilities
Sells mobile products and services, resolves customer issues using in-store systems and digital tools, and delivers high-quality retail sales and service experiences. Maintains product and process expertise through ongoing training, supports customer onboarding, handles escalations, and contributes to team sales and service performance. May also train local and partner sales associates for unique events.
Top Skills:
CalculatorDigital ToolsIn-Store Systems
Cloud • Information Technology • Machine Learning
Leads CoreWeave’s Americas owned-site data center acquisition and development pipeline, from land sourcing and deal execution through entitlement, permitting, utility interconnection, environmental diligence, and construction-ready delivery. Manages multidisciplinary teams, budgets, cash flow, schedules, governance, risk, executive reporting, and external relationships with landowners, utilities, municipalities, brokers, and consultants. Establishes operating systems and controls for scalable land bank and self-build capacity growth.
Top Skills:
ProcoreSalesforceSmartsheet
Healthtech • Social Impact • Software
Owns the Customer Operations knowledge lifecycle, creating and maintaining guides, SOPs, decision trees, job aids, macros, and Help Center content. Translates complex policies, product changes, compliance requirements, and workflows into actionable guidance. Partners with subject matter experts, Training, Quality, Product, and Operations leaders to validate content, manage updates, support launches, measure knowledge performance, and improve governance, findability, and AI-enabled knowledge retrieval.
Top Skills:
Agent-Assist SystemsAi SearchClaims And Billing PlatformsElectronic Health RecordsGoogle WorkspaceIntercomJIRALookerNotionSlack
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
