Jobs at Liberty Mutual Insurance

Provides consultative loss prevention and risk assessment services to commercial customers. Conducts on-site evaluations, analyzes data, develops service plans, and helps control risks, losses, and costs. Advises internal teams on regulations, technology, and safety practices; mentors junior consultants; supports service quality and product development; and identifies business opportunities. The role requires regular travel, customer relationship development, and expertise in safety, risk analysis, and service planning.

Leads Global Surety’s technology product portfolio by translating business objectives into product strategies, prioritizing backlogs, allocating investment, coordinating product teams, and overseeing Agile delivery. Represents product vision to senior stakeholders, manages Product Owners and Agile teams, resolves portfolio trade-offs, approves release plans, and drives Agile transformation, customer outcomes, and business value across the organization.

Participate in a rotational analyst development program focused on using data and technology to analyze performance trends, identify business opportunities, and support strategic decisions in the insurance industry. Build analytical, technical, business, and communication skills through training, mentorship, and rotational assignments. Use tools such as Excel, SQL, Python, R, SAS, Snowflake, Power BI, and emerging AI technologies.

Underwrite equipment breakdown insurance, including risk selection, pricing, portfolio management, and account negotiations. Build and maintain agent and broker relationships, grow a profitable book of business, ensure regulatory and underwriting compliance, and document decisions thoroughly. Mentor less experienced underwriters and account analysts while supporting continuous-improvement initiatives and business growth.

Leads AI and data science initiatives that accelerate insurance pricing program rollouts. Builds evaluations for AI and agentic systems, defining accuracy metrics, ground truth, statistical tests, edge cases, and production experiments. Measures business value and risk, prototypes evaluation tooling and AI applications, and partners with pricing, technology, delivery, and business teams. Requires insurance pricing model experience, advanced statistics, strong Python coding, modern LLM experience, and the ability to communicate complex findings to stakeholders.

Underwrite equipment breakdown insurance, including risk selection, pricing, portfolio management, and deal negotiation. Build and maintain agent and broker relationships, grow a profitable book of business, document underwriting decisions, follow regulations and guidelines, and execute marketing plans. Mentor less experienced underwriters and account analysts while supporting continuous improvement initiatives.

Lead a new AI-focused data science team accelerating insurance pricing program rollouts. Partner with pricing, delivery, and technology teams to identify AI opportunities; build evaluations for AI and agentic systems; define metrics, statistical tests, ground truth, and production experiments; measure value and risk; translate business needs into requirements; and prototype evaluation tools and AI applications. The role requires insurance pricing expertise, advanced statistics, strong Python and data science skills, modern LLM experience, and effective stakeholder communication.

Own the vision, roadmap, and backlog for small commercial quote navigation and transparency within the eCLIQ 2.0 platform. Translate agent needs, analytics, and business objectives into sequenced product increments. Write user stories and acceptance criteria, prioritize capabilities, coordinate with Product, Technology, UX, and Underwriting Strategy, and communicate timelines, trade-offs, and outcomes to stakeholders and executives.

Leads product convergence, requirements planning, legacy portfolio consolidation, and cross-functional working models for Liberty Mutual’s Personal Lines Property and Specialty transformation. The role coordinates Product, Technology, Delivery, and Pricing stakeholders; develops roadmaps and workplans; documents insurance product requirements; and translates complex business issues into actionable recommendations.

Analyzes business performance, trends, competitor filings, and insurance product data for assigned states or product lines. Develops actionable recommendations, advanced queries, analytical tools, and strategic initiatives. Leads workstreams and low- to moderate-complexity projects, presents findings to product managers, supports countrywide implementations, and identifies improvements to property and specialty insurance offerings.

Lead AI and data science efforts that accelerate insurance pricing program rollouts. Partner with pricing, delivery, and technology teams to identify AI opportunities, build evaluations for AI and agentic systems, define metrics and statistical tests, measure value and risk, and develop evaluation tooling and AI applications. Apply insurance pricing expertise, modern LLM experience, experimental design, and strong stakeholder communication to move high-value solutions into production.

Own the vision, roadmap, and backlog for small commercial quote navigation and transparency within the eCLIQ 2.0 platform. Translate agent needs, analytics, and business objectives into sequenced, shippable capabilities. Write user stories and acceptance criteria, prioritize work, coordinate with Product, Technology, UX, and Underwriting Strategy, and engage stakeholders across the organization on timelines, trade-offs, and launches.

Leads data science for medical and workers’ compensation claims, identifying AI/ML opportunities and delivering machine learning, GenAI, LLM, RAG, and agentic solutions. Partners with Claims, Technology, Product, Engineering, and UX teams to establish roadmaps, build intelligent systems, measure business impact and quality, implement MLOps practices, and mentor stakeholders. The role begins as a senior individual contributor and is expected to build a team.

Leads a new data science team developing AI and agentic-system evaluations for insurance pricing applications. Sets strategy, defines evaluation metrics and experiments, measures AI value and risk, partners with technical and pricing teams to deploy high-value solutions, and assesses third-party AI vendors. Requires strong people leadership, insurance pricing-model expertise, statistical and experimental-design skills, and hands-on experience with LLMs, RAG, and AI application development.

Leads data science strategy and execution for medical and workers’ compensation claims. Builds machine learning, generative AI, LLM, RAG, and agentic solutions; establishes roadmaps, evaluation metrics, monitoring, and operational practices; partners with claims, engineering, product, architecture, UX, and technology teams; and provides technical mentorship. Initially an individual contributor, the role is expected to build a team over time.

Analyzes performance for motorcycle, RV, watercraft, and classic car insurance products; identifies trends, evaluates competitors and regulatory filings, recommends product improvements, and supports strategic initiatives. The role queries data, builds analytical tools, manages projects, presents findings to product managers, and collaborates with underwriting, actuarial, regulators, and business stakeholders to drive profitable growth.

An 11-week analyst internship involving qualitative and quantitative data analysis, performance trend research, opportunity identification, and recommendations supporting business decisions in the insurance industry. Interns collaborate individually and in teams, use analytical and technical tools, participate in training, and develop business acumen while exploring potential full-time opportunities.

Leads the Umbrella insurance line of business, owning profit and loss, product vision, strategy, growth, and profitability. Develops market, channel, underwriting, pricing, sales, service, and claims strategies; monitors competitors and industry changes; and collaborates across functions to improve product performance, compliance, and new business quality. Requires strong quantitative, leadership, communication, and organizational influence skills, with 10+ years of progressively responsible experience.

Participate in an 11-week commercial lines underwriting internship, learning to evaluate business operations, assess risk, develop insurance solutions, and support customer and business outcomes. Responsibilities include analyzing information, making decisions, relationship management, and contributing to underwriting projects. Interns receive professional development, networking opportunities, and exposure to commercial insurance products while working alongside experienced underwriting professionals.

Leads state-level business operations, profitability, growth, pricing, underwriting, sales, service, and claims strategies. Monitors market, regulatory, legislative, competitive, and catastrophe risks; coordinates cross-functional initiatives; manages regulatory relationships and filings; supports distribution growth and compliance examinations; and drives performance against state business plans.