Teams at Liberty Mutual Insurance

Leads state-level business operations, profitability, growth, pricing, underwriting, sales, service, and claims strategies. Monitors market, regulatory, legislative, competitive, and catastrophe risks; coordinates cross-functional initiatives; manages regulatory relationships and filings; supports distribution growth and compliance examinations; and drives performance against state business plans.

Owns product vision, strategy, roadmap, backlog, prioritization, and delivery for Personal Lines Policy products, including home insurance initiatives. Partners with business, technology, architecture, agency, and Agile teams to define requirements, user stories, acceptance criteria, KPIs, and customer value. Manages dependencies, risks, stakeholder alignment, regulatory considerations, usability testing, and product health while supporting planning and continuous improvement.

Leads external partner quote and bind API integrations from requirements through launch and ongoing optimization. Develops integration documentation, implementation plans, testing strategies, and communication plans; monitors integration health and coordinates issue resolution. Translates partner needs into business and technical requirements, influences product backlogs, communicates project progress, and collaborates with internal teams to deliver effective integration solutions.