Jobs at LiveRamp

Provide technical support and troubleshooting for a roster of LiveRamp customers by managing a ticket queue, configuring workflows, implementing client setups, collaborating with Technical Services, improving outcomes using KPIs and case data, and handling occasional on-call or weekend coverage while prioritizing work independently and delighting stakeholders.

Lead end-to-end product design for data-intensive B2B products: conduct user research, create wireframes and high-fidelity prototypes, use generative AI to ideate, drive design system components, collaborate with PMs and engineers, prioritize backlog, and communicate user-centered solutions to stakeholders.

Lead design and delivery of scalable Data Marketplace features across APIs, backend services, and user workflows. Own medium-to-large initiatives from design to production, improve reliability and observability, drive architecture, mentor engineers, and collaborate with Product, Design, and Infrastructure. Contribute to AI-forward marketplace experiences and ensure code quality, testing, and operational excellence.

Lead and grow strategic brand relationships, drive adoption of LiveRamp solutions, identify expansion and revenue opportunities, coordinate cross-functional teams, and act as a senior client-facing strategic advisor focused on maximizing customer value and retention.

Design, build, and operate scalable Big Data pipelines and infrastructure (batch and real-time) using Spark, Airflow, Dataproc, Redpanda, and Kubernetes. Lead on-call, incident response, monitoring, IaC with Terraform, mentor vendors, evaluate new technologies, and drive platform reliability, security, and developer experience.

Lead end-to-end program management for LiveRamp's Data Marketplace: scope, plan, and deliver cross-functional initiatives. Coordinate Product, Engineering, Sales, Partnerships, and Operations; run Agile ceremonies; manage risks, dependencies, incidents, and metrics; translate stakeholder needs into roadmaps and requirements; drive process improvements and executive reporting to ensure predictable delivery and high-quality marketplace experiences.

Manage end-to-end lifecycle of high-priority post-sales technical escalations. Coordinate Support, Engineering, Product, Customer Success, and executives to triage, drive resolution, deliver executive-ready updates, maintain audit-ready communication, author root cause and path-forward documents, identify trends, build playbooks, and report escalation metrics. Participate in on-call rotation for P0/high-severity incidents.

The Engagement Manager ensures successful delivery of LiveRamp Global Services projects by collaborating with client executives and internal stakeholders, managing project scopes, timelines, and relationships, while providing insights and recommendations.

Lead the product roadmap and execution for Data Subject Rights (DSR) tools, improving vendor integrations, automating DSR processes, routing requests to downstream platforms, and optimizing opt-out/deletion user experiences while collaborating with cross-functional teams and supporting customers and internal stakeholders on privacy and data ethics initiatives.

Design, build, deploy, and monitor production machine learning and statistical models for identity, entity resolution, and measurement. Clean and transform large datasets, engineer features, define success metrics and experiments, collaborate with engineering and product, produce reproducible code and dashboards, and mentor other data scientists.

Own and grow a portfolio of strategic enterprise accounts by building deep partnerships with senior client stakeholders. Navigate complex, multi-threaded sales cycles, develop account strategies, and partner with product, solutions engineering, and customer success to deliver measurement and identity-driven outcomes. Mentor peers and help lead Strategic Industries growth.

The Technical Account Manager will onboard clients onto LiveRamp's ad tech solutions, manage client relationships, and provide technical support to optimize data integration and usage.

Lead design and delivery of end-to-end enterprise data collaboration programs: technical architecture, privacy framework, operating model, use cases, measurement, partner enablement, and a reusable Master Playbook to hand off scalable programs to customer teams.

Partner with enterprise clients to design and execute measurement strategies across LiveRamp's Cross Media Intelligence product. Develop learning agendas, run analyses and experiments, translate data into actionable insights, drive product adoption and account growth, and act as a trusted advisor to executives and operational teams. Collaborate cross-functionally to ensure measurable customer impact and contribute to thought leadership.