Teams at LiveRamp

Provide technical support and troubleshooting for a roster of LiveRamp customers by managing a ticket queue, configuring workflows, implementing client setups, collaborating with Technical Services, improving outcomes using KPIs and case data, and handling occasional on-call or weekend coverage while prioritizing work independently and delighting stakeholders.

The role involves managing executive-level customer relationships, improving customer journeys, mentoring staff, ensuring product adoption, and leading contract negotiations.

Lead product organization operations and strategy as the CPO's right hand. Own planning cycles, OKRs, cross-functional cadence, drive resolution of blockers, and embed outcomes-driven culture. Support CPO with strategy, prep leadership materials, and potentially lead TPM function to ensure delivery and alignment.