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Lob Innovation & Technology Culture
Lob Employee Perspectives
Everybody is knowledgeable and equipped to tackle digital channels today, but less equipped on how to send direct mail — or even if they can do direct mail. Our job is to integrate into customers’ existing systems, creating more trigger-based programmatic sends and relevance around their campaign goals. We can even help them acquire new customer lists with updated addresses and bring additional transparency into their native systems.

Our work is all about understanding who you’re speaking to, how they like being spoken to, and the medium in which they speak and communicate. I’m showing that direct mail can get even smarter, and you can spend less money than before to get more insights on your customers to send more relevant content.
