Jobs at Salesforce

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

Design and develop resilient distributed systems, deliver cloud automation frameworks, and resolve complex technical issues. Requires backend software experience and knowledge of multiple programming languages.

The Signature Support Engineer provides high-level customer support for Salesforce's most strategic accounts, troubleshooting technical issues, advocating for customer priorities, and ensuring satisfaction through proactive monitoring and problem resolution.

The role involves designing and developing database archival technology, working in a scrum team, and ensuring service reliability and performance at scale.

The role involves designing, developing, and managing Enterprise PKI infrastructure, focusing on certificate lifecycle management and secure authentication systems, collaborating with various teams for implementation.

As a Senior Success Guide, you'll engage with customers to deliver solutions across various Salesforce Clouds, optimizing adoption and driving business outcomes through consultative support and advanced assessments.

The role involves enhancing Salesforce's GovCloud infrastructure through automated CI/CD pipelines, troubleshooting, and ensuring security compliance while collaborating with internal teams to support government customers.

The Principal Decision Scientist will lead complex data analyses, develop evaluation frameworks for AI systems, design experiments, and influence product strategy through statistical insights in a collaborative environment.

As a Lead Member of Technical Staff, you'll lead architecture and design of intelligent product configurations, mentor junior engineers, and implement integrated AI solutions.

The Solution Engineer collaborates with clients to design and demonstrate Salesforce solutions that drive business success, leveraging technical and sales skills to solve complex problems.

This role involves designing and building AI agents to automate marketing workflows, focusing on system architecture, integration, and performance measurement in a software engineering context.

The Lead/Principal Account SE for Strategic AI will partner with account teams to create AI-driven solutions, demonstrate technical capabilities, and engage with C-suite executives while addressing complex business challenges with Salesforce and OpenAI technologies.

The Principal AI Engineer will design and build agent harnesses, CI/CD pipelines, and evaluation frameworks for autonomous AI agents. Responsibilities include managing infrastructure, optimizing performance, ensuring security, and facilitating continuous improvement in machine learning initiatives at scale.

The Senior Manager, Revenue oversees M&A technical revenue recognition, ensuring compliance with ASC 606, while collaborating across departments and managing audit processes.

The Senior Success Architect will provide architecture design, use case development, and implementation advice for customers while collaborating with success managers, engineering, and professional services teams.

Lead technical strategy and architecture for AI-native, agentic software across the enterprise. Design multi-agent orchestration, deterministic validation and evaluation harnesses, secure agent governance, and scalable cloud infrastructure. Mentor senior engineers, align cross-functional roadmaps, and ensure production-grade reliability, safety, and ethical use of AI in large distributed systems.

As a Lead Member of Technical Staff at Salesforce, you will architect and deliver scalable software, lead code reviews, and collaborate with product teams to ensure quality and success in product delivery.

Lead research and development of AI/ML-driven threat detection: analyze large datasets, build and validate proofs-of-concept, collaborate with threat and engineering teams, and help productionize scalable security detection systems.

Lead and scale a high-performing enterprise sales organization: recruit, coach, and manage Account Executives; drive strategic sales plans, forecasting, pipeline health, and ACV growth; engage C-level customers; align with RevOps, Marketing, Product, and Customer Success to operationalize go-to-market and demand generation.

The Sr. Manager will lead strategic acquisition integration efforts, manage change priorities, and drive program performance with cross-functional teams while navigating ambiguity and fostering high-performance cultures.