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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns strategic post-sale relationships with C-suite stakeholders across major ServiceNow accounts. Leads complex transformations, drives platform adoption, customer satisfaction, retention, renewals, and expansion. Provides executive advisory, governance, escalation management, risk mitigation, value planning, and thought leadership. Partners with sales, delivery, and customer success teams to develop adoption and retention strategies while mentoring colleagues and guiding customers on ServiceNow and responsible AI adoption.
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads product security incident response for post-release vulnerabilities, coordinating investigations, remediation, release fixes, CVE scoring and coordinated disclosure. Partners with engineering, product, release, customer-facing, and external security teams during significant incidents. Conducts exploit analysis, validates mitigations, authors postmortems, and improves secure development practices and SDLC processes.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads enterprise-wide product partnership strategy across the security and risk ecosystem. Identifies partnership opportunities, evaluates build-versus-partner decisions, guides technical due diligence and integration architecture, develops investment cases, aligns roadmaps, and defines adoption and business outcomes. Influences executive stakeholders, engineering, product marketing, sales, business development, and partners while incubating joint customer solutions and shaping co-sell strategies.
















