Jobs at Trupanion
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Actuarial Intern

Trupanion
Seattle
1 hour ago
+43
The Actuarial team at Trupanion is looking for an actuarial intern to be responsible for completing a wide range of reports, both recurring and ad-hoc, using a variety of data sources. The ideal candidate is analytical and technical, has an interest in the actuarial career, and is a fast learner and shares our passion for data and pets! The actuarial intern will report to one of our actuarial team members and work closely with actuaries, data scientists, and other departments within the company. Trupanion’s actuarial internship program is designed to introduce you to the big world of actuarial science, with a barking and purring twist! Our goal is to provide you with the opportunity to both gain exposure to the actuarial profession and the company’s unique culture.

Bilingual Customer Service Representative - Spanish

Trupanion
Seattle
1 hour ago
+43
As a Customer Service Representative, your role is the heart and soul of the Trupanion family, and you love helping as many people and pets as possible. You provide support to customers who contact us about their pet’s medical insurance over the phone and through email. You’re a great listener and an out of the box thinker who communicates effectively over the phone and in writing. You’re comfortable navigating escalated customers and sensitive conversations with a focus on providing the best experience. You are empathetic and emotionally resilient.

Phone Sales Specialist

Trupanion
Seattle
1 hour ago
+43
This person will be on the front lines answering inbound warm leads and working diligently to convert them into customers. The role also includes taking inbound calls from customers requesting to cancel their policy and attempting to retain them as customers. Success in this role is based on your individual performance, and monthly bonuses are eagerly awarded when sales goals are met and exceeded – all while you help cats and dogs live longer healthier lives.

Account Manager, Breeder Support Program

Trupanion
Seattle
1 hour ago
+43
The Breeder Account Manager will manage new and existing breeder partner relationships primarily over the phone and at industry events, showing clarity in communication, strong presentation skills, with availability for 20% travel. They will be comfortable communicating program benefits to an unfamiliar audience, either in person, over the phone or in writing. They will thrive with a fast paced work environment, learn new initiatives and programs quickly, and work within the team to collaborate and develop innovative ways to integrate with this premier network of partners.

Vice President of Claims

Trupanion
Seattle
1 week ago
+43
As Head of Claims, you will report directly to the Chief Financial Officer and will oversee a team of nearly 300 globally. Your teams will be responsible for medical records collection and invoice payment to veterinary practices and members. We're looking for a top-tier leader with a strong track record of leading fast-paced, ambitious teams to success. You will be a data-centric, analytical and technologically-minded figurehead with a passion for developing new and improved processes and working cross-functionally. Does this sound like you?!

Inbound Phone Sales

Trupanion
Seattle
1 week ago
+43
Trupanion is looking for a sales professional to join our award-winning sales team. The right candidate for the Inbound Sales Representative role will join the company’s bold plans to lead the industry and grow market share. We are looking for innovation, enthusiasm, and a whole lot of passion. If you want to make a difference in the lives of pets and their owners, we want to talk to you!

Senior Compensation Analyst

Trupanion
Seattle
1 week ago
+43
Trupanion is seeking a Senior Compensation Analyst to join our team. As a Senior Compensation Analyst, you will design, implement and maintain compensation programs that attract, motivate, and retain top talent. At Trupanion, we strive to align team members’ compensation with value creation, and you will be a big part of this effort - reporting to the Director of FP&A and partnering with People Operations (Human Resources), Business Intelligence, and leaders in the business.

Senior Software Engineer

Trupanion
Seattle
1 week ago
+43
The software engineer is responsible and accountable for the design and quality of solutions developed at Trupanion. This includes both hands-on development of IT technology solution architectures, leading and mentoring software engineers, as well as management of teams involved in solution development.

Customer Service Representative

Trupanion
Seattle
2 weeks ago
+43
As a Customer Service Representative, your role is the heart and soul of the Trupanion family, and you love helping as many people and pets as possible. You provide support to customers who contact us about their pet’s medical insurance over the phone and through email. You’re a great listener and an out of the box thinker who communicates effectively over the phone and in writing. You’re comfortable navigating escalated customers and sensitive conversations with a focus on providing the best experience. You are empathetic and emotionally resilient.

Head (SVP) of Leads

Trupanion
Seattle
2 weeks ago
+43
To be successful in this role, you will be a seasoned leader with a strong track record of overseeing and driving fast-paced, ambitious teams to success. You will be a data-centric and analytical figurehead with a passion for developing new and improved approaches and inspiring change through business to business-led initiatives in an early-adopter market. Your leadership style will combine a natural ability to communicate directly and dynamically, with the charisma to drive pace and confidence across the business. This position will be focused on the development of a highly hardworking team, nurturing and developing existing team members, and adding key business resources as needed. You will be required to advocate for and enable growth through our lead generating partner bases – maximizing our opportunities to seek access to as many of the uninsured, target market as possible. The Head of Leads will have the senior-level operational, sales, and business experience and skillset to oversee the execution and operations of Trupanion’s channels. You will understand and appreciate the value of brand to build out an effective and scalable lead generating machine.

Field Support Coordinator

Trupanion
Seattle
1 month ago
+43
Trupanion is looking for someone who has a passion for serving clients, is a team player, takes pride in excellence, and wants to be an outstanding part of our success! As a member of the Partner Support team, you will work closely with our Territory Partners (Trupanion’s Field Sales Representatives) and hospitals across the United States and Canada to support and strengthen the relationship we have within the veterinary community. This job will be based out of the Seattle Office and is not remote eligible.

Partner Development Representative

Trupanion
Seattle
1 month ago
+43
Partner Development is a B2B team that works with veterinary hospitals. They are responsible for outbound prospecting, responding to inbound inquiries, and providing remote demos and trainings to veterinary hospitals. They work closely with our field sales team to generate interest in Trupanion, explain the value of medical insurance for dogs and cats, and to gain the hospital’s commitment in recommending Trupanion to their clients. They support hospitals from initial engagement through onboarding, then pass off accounts to our Account Manager team.

Email Marketing and Texting Coordinator

Trupanion
Seattle
1 month ago
+43
As a member of the Digital Communications Team, this position will report directly to the Digital Communications Manager and assist in the execution and optimization of Trupanion's digital marketing communication campaigns and initiatives! This role will contribute to a team of coordinators in achieving Trupanion's conversion and corporate business goals. You will focus on optimizing current email and text campaigns, developing new digital marketing communication touchpoints and assets, auditing and maintaining campaigns, and creating insightful reporting on various channels and leads. This role will have a strong focus on providing constant insight into program performances and overall business impact.

Associate General Counsel

Trupanion
Seattle
1 month ago
+43
Trupanion's Legal Department is looking for a highly motivated insurance regulatory attorney to join a fast-paced environment to help grow our Company and the medical insurance for pets category. In this role, reporting directly to the General Counsel, you will lead the Regulatory team, responsible for proactive risk assessment, internal counseling on legal and regulatory matters, and management of regulatory relationships. You'll also have direct client contact with senior management and extensive engagement with regulators. Does this sound like you?

Head of California Market

Trupanion
Seattle
1 month ago
+43
Trupanion is looking for an extraordinary business leader to oversee the development of the business to business sales activities within the California region. This role will be based in Seattle and direct the heartbeat of Trupanion’s California veterinary strategy and guide resources internally to ensure an effective lead generation program across the California market region; one of the US markets’ largest pet-owning populations. The role will be pivotal in pushing this high-growth company forward; spearheading the growth of our veterinary channel, including the adoption of our groundbreaking patented software, which is normalizing direct pay across the veterinary industry.

Website Development Lead

Trupanion
Seattle
1 month ago
+43
Design, implement, and test website and marketing-related features. Oversee day-to-day work of the website team of 4+ developers. Provide technical leadership, mentoring, and personnel management for the website team. Develop strong relationships with leaders and SMEs in marketing to spec, design, and deliver features. Work with Dev/IT management to meet company goals, hire new team members, and ensure team members’ career growth.

Veterinary Systems Support Specialist

Trupanion
Seattle
1 month ago
+43
The Veterinary Systems Support Specialist is an IT professional responsible for providing internal and external technical support for Trupanion’s veterinary facing technology. This may include troubleshooting systems, servers, networks and/or desktop environments; responding promptly and effectively to hospital user problems; directly resolving problems or escalating to the appropriate resource and monitoring its effective resolution. The Support Specialist is the main point of contact for Trupanion support teams, working closely with the IT product team and vendor partner teams.

Bilingual Customer Service Representative - French

Trupanion
Seattle
1 month ago
+43
As a Customer Service Representative, your role is the heart and soul of the Trupanion family, and you love helping as many people and pets as possible. You provide support to customers who contact us about their pet’s medical insurance over the phone and through email. You’re a great listener and an out of the box thinker who communicates effectively over the phone and in writing. You’re comfortable navigating escalated customers and sensitive conversations with a focus on providing the best experience. You are empathetic and emotionally resilient.