Teams at Trupanion

Define and evolve the enterprise target-state architecture, lead governance and standards, enable cloud-native, event-driven and API-first solutions, reduce technical debt, mentor architects, guide technology selection, and ensure implementations align with business strategy and security/compliance goals.

Manage intraday contact center scheduling and inbox requests, analyze staffing and performance data, create reports and dashboards, recommend workforce optimization and process improvements, and collaborate with stakeholders to ensure coverage and meet KPIs.

The Executive Assistant supports the COO and CMO with administrative tasks, manages calendars, coordinates meetings, oversees travel logistics, and maintains confidentiality in a fast-paced environment.