Teams at WebMD

Manages a 300–400-account B2B client portfolio for legal marketing solutions. Responsibilities include renewals, upselling, consultative selling, cancellation retention, onboarding, client relationship management, marketing recommendations, performance analysis, forecasting, and revenue target attainment. The role requires Salesforce usage, strong communication and negotiation skills, and a focus on client growth and retention.

Acquire new legal-industry accounts through high-volume outbound calling, networking, and marketing. Present Avvo advertising and website solutions, educate prospects, negotiate and close transactions, explain return on investment, and consistently meet or exceed revenue goals. The role requires strong organization, communication, adaptability, and time management in a competitive inside-sales environment.

Supports customer analytics and commercial economics by applying AI modeling, SQL, Excel, and business intelligence to identify revenue, retention, margin, bundling, cross-sell, and expansion opportunities. Extracts and validates data from disparate sources, identifies behavioral patterns, builds forecasts, and delivers actionable insights to Sales, Marketing, Product, Revenue Operations, and Lifecycle teams. The role influences commercial and go-to-market decisions across customer segments, products, and channels.