About OpenMarket

We've got a pretty good thing going on here at OpenMarket, an Infobip Company. We're leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun. The world's biggest brands seek us out because we love finding ways to help them make their customers' lives easier. It's this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.

OpenMarket Culture

We're seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team, so we value people who are authentic, take ownership, and deliver together. Does this sound like you?

About the Role

As an Key Account Executive, you will be building excellent relationships and commercial partnerships. You will be able to advise and develop solutions based on a thorough understanding of our technical products and services, to meet and exceed clients' requirements. Working as part of a small and dynamic team, our account managers act as a vital bridge between clients and our service delivery, technical, legal, and finance teams. Communicating clearly and effectively between the various parties, they will manage a busy workload of wide-ranging responsibilities; coordinating, prioritizing and ensuring delivery of the highest levels of service.

To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new clients. As a Key Account Executive, you will directly impact how our business moves and succeeds by helping new clients growing their businesses. 

What You'll Be Doing

• You know all the key players in your assigned market and have built great relationships with them. 
• You are a hunter and are able to build client pipeline from scratch and turn those opportunities into clients.  
• You understand your client’s business, knowing exactly which of our products can help them evolve their business. 
• You identify new and innovative use cases for Infobip’s products. 
• You have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition. 
• Clients with whom you cooperate are satisfied and they show it by stable and/or increased usage of service. 
• The number of clients is consistently increasing, by building a healthy pipeline of accounts in the region you are covering. 

What to Bring

• Business professional with 10+ years of experience in a quota carrying role in North America Market.  
• Direct experience in SaaS, CPaaS or CCaaS with strong API understanding is a must!  
• Necessary to have Sales experience in North American market in the IT or Telecom Industry, working with Retail, Finance, E-Commerce, Media and Entertainment, Transportation, Logistics and Healthcare clients.  
• You have Sales Pipeline Management, Acquisition of key accounts, and Consultative Sales skills.  
• Successful sales track record in B2B sales.  
• Ability to penetrate accounts, meet with stakeholders at all levels within these accounts.  
• Interaction with C level players.  
• Experience with Value Proposition based on a deep discovery approach, Go to market management, Pricing objection management, and Partnership Management.  
• You take proactive and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs).  
• You are able to present products and ideas with ease, confidence and persistence.  
• You are a highly motivated self-starter, who is hungry to win, always looking to push own limits.  
• You prefer collaborative, fast-paced, entrepreneurial environment.  
• You are sales professional looking to develop your career in a high-growth environment.  

Education/Training

• Bachelor’s degree or equivalent experience required.

You'll Be a Great Fit If

• You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
• You desire to work with some of the world's top brands.
• You love finding solutions to interesting problems and figuring out how things work.
• You welcome having autonomy with complex tasks.
• You are passionate about using your experience and expertise to inspire the team.

Additional Information

This position is open to Jersey City, NJ, Seattle, WA or Remote.

OpenMarket, an Infobip Company, embraces diversity and is an equal opportunity (EEO) employer.

We are unable to sponsor new U.S. work visas at this time.

Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.