Sales Operations Analyst (Remote) at Axon

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Your Impact:
Are you ready to make your mark on the world and save lives? Are you passionate about technology sales? Do you want to be a part of a fast-paced, winning team?
Axon is seeking a Sales Operations Analyst support Sales Representatives by joining forces with Finance, Deal Desk and Sales Enablement to become an expert in Axon's pricing and discounting structures. You will need a customer-centric attitude as well as the ability to work collaboratively in a fast moving and often ambiguous environment. You will advise our Sales Enablement team on complex quotes by analyzing existing contracts and partnering with Finance to develop creative deal structures. You will also work with sales to understand discounting and any accounting impacts to facilitate comprehension of payment plans. Your efforts will directly impact revenue-earning business activities, and you will frequently juggle multiple high-priority deadline-driven projects at once.
This position reports to one of our Team Leads, Sales Enablement in the Sales Operations department. In addition to working daily with sales reps, you will also work closely with other teams in sales operations (including order entry, proposals, and contract management teams) as well as others in finance, logistics, supply, product management, and marketing to support sales transactions.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company's mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.
Your Day-to-Day:
  • Develop in-depth knowledge of all Axon's product offerings, pricing and promotions, and internal sales procedures.
  • Analyze existing contracts and partner with Finance to develop creative deal structures.
  • Generate and review quotes in Salesforce.com for our sales teams.
  • Seek to take initiative and improve the tools and processes used by the sales organization.
  • Collaborate with all sales departments and members to ensure everyone is up to date on changes, timelines, and customer needs.
  • Create a smooth process and experience for our customers.
Basic Qualifications:
  • Bachelor's Degree or equivalent experience
  • Minimum of 1 year experience in sales operations or equivalent experience working with a Sales team
  • Finance and Accounting oriented with strong analytical skills
  • Willing to work overtime hours when required especially during peak seasons of the year
  • Microsoft Office Suite Experience - Word, PowerPoint, Excel, Outlook
  • Clear and concise written & verbal communication
  • Time & deadline management
  • Detail-oriented & diligent
  • Teamwork & collaboration-oriented
  • Able to take initiative, ownership, and be proactive in their daily work
  • Comfortable with conflict resolution & persuasion
  • Willing to teach or coach others on the team
  • Should have a service mentality
  • Able to work in a fast paced environment
Preferred Qualifications:
  • Licensed Certified Public Accountant (CPA)
  • Salesforce.com CRM platform (Admin badges are a plus)
  • Experience with Quote Quickly and/or Microsoft Dynamics A/X
  • Project management experience
Compensation and Benefits:
  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology and get inspired
  • And more...
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • gRPCLibraries
    • ThriftLibraries
    • Node.jsFrameworks
    • KubernetesFrameworks
    • KurentoFrameworks
    • AkkaFrameworks
    • VertxFrameworks
    • GraphQLFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. In fact, we believe that mental health is even more important now. All Axon employees have 24/7 access to on-demand therapists, coaches, or psychotherapists via the Ginger platform. They can access help when they need it, privately with licensed professionals.

All Axon employees have access to: Real-time behavioral health coaching within seconds
* Virtual therapy & psychiatry sessions within hours that have been clinically proven to reduce symptoms of stress, anxiety, and depression
* Personalized skill-building activities curated by your coach

Also, we encourage you to take care of yourself, your families, and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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