Top Operations Manager Jobs in Seattle, WA

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manage creative studio operations by triaging intake, improving brief quality, assigning work against capacity, maintaining schedules, tracking budgets, administering work management systems, managing freelance talent, and producing trusted reporting. The role identifies workflow risks, resolves bottlenecks, and applies AI and automation to reduce administrative work and improve delivery performance.

Manages Starlink country launches by developing market-access execution plans, tracking operational KPIs, guiding resource planning and business models, leading strategic initiatives, improving processes and systems, and coordinating cross-functional teams to meet compliance and growth objectives.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Manage technical operations for a lending platform, including lender and client configuration, production support triage, funding and service monitoring, operational reporting, SQL troubleshooting, documentation, and process improvement. Serve as the liaison between business teams and engineering, resolve known issues, escalate application bugs, maintain runbooks, and identify opportunities to reduce manual work and improve platform performance.

The Operations Manager leads strategic operational initiatives, optimizing production and supply chains while ensuring compliance with quality and regulatory standards in defense navigation technology.

Designs and improves the legal department’s operating model, including intake, triage, marketing review, contract management, knowledge management, and e-billing. Leads legal technology selection and implementation, develops playbooks and self-service resources, builds performance dashboards, supports budgeting and strategic planning, and coordinates cross-functional initiatives with Finance, IT, Marketing, executives, vendors, and outside counsel.

Leads national Commercial Risk operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPI dashboards, and guiding regional teams through process improvements, change initiatives, and organizational integrations.

Manage Customer Success operations, Salesforce and business-system administration, integrations, reporting, and process improvement. Support AI and automation use cases from discovery through deployment, monitoring, documentation, training, and continuous improvement. Maintain data quality, privacy, security, and responsible-use controls while coordinating cross-functional projects and stakeholders. The role requires hands-on Salesforce expertise, systems troubleshooting, analytics, and experience delivering practical AI or automation solutions in a technology-driven environment.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Owns Partner Marketing’s operating model, including OPEX budgeting, forecasting, business rhythms, reporting, data integration, systems requirements, and cross-functional strategic initiatives. The role leads operational programs, supports partner ecosystem scalability, maintains team communications and planning cadences, and establishes accountability for marketing impact. Success requires extensive enterprise technology, business or program management, partner ecosystem, budget ownership, communication, and cross-functional influence experience.

Lead strategy and execution for remote autonomous operations, building and scaling Remote Operations Control Centers (ROCCs). Define intervention protocols, staffing, KPIs, tooling, and escalation pathways. Partner with engineering and field teams to reduce human interventions, improve uptime, and translate operational insights into autonomy improvements. Hire, train, schedule, and manage operator performance while driving process automation and continuous operational optimization.

Manages high-volume photo studio operations, including capacity planning, production scheduling, resource allocation, budgets, invoicing, workflow design, and stakeholder communication. Owns Creative Force configuration, data integrity, workflow optimization, and integration coordination with platforms such as Bynder and Asana. Identifies operational bottlenecks, implements scalable process improvements, supports vendor workflows, and explores AI and emerging technologies to increase creative production efficiency.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Leads global operations by setting organizational direction, coordinating functional managers, transitioning regional activities, measuring performance, and improving revenue, expenses, profitability, and margins. Builds global partnerships, supports client onboarding and transitions, ensures consistent operational processes, communicates with stakeholders, and maintains compliance with information governance, HIPAA, privacy, and corporate integrity requirements.