Top Remote Customer Success Manager Jobs in Seattle, WA

The Associate Customer Success Manager role at ServiceNow involves overseeing a portfolio of commercial and enterprise accounts, ensuring customer success, and driving value realization. Responsibilities include orchestrating deliverables, promoting success stories, and partnering with account teams. The role requires strong communication, strategic advisory skills, and a passion for customer value.

The Customer Success Manager at ServiceNow acts as an advocate for customers, overseeing a portfolio to help achieve business outcomes and foster product adoption. Responsibilities include driving customer engagements, ensuring technical health, identifying criteria for customer assistance, promoting success stories, and resolving client issues. Qualifications include 3+ years of customer service experience, TS or SCI clearance, familiarity with digital transformation, and collaborative work experience.

Seeking a Senior Customer Success Manager at Carrot Fertility to support new and existing Carrot customers, increase member engagement, and drive customer satisfaction. Responsibilities include strategic customer support, retention, and expanding customer relationships. Must have 5+ years of customer success experience in a high-growth tech environment and be detail-oriented and process-oriented.

Chronosphere is seeking a Customer Success Architect to ensure customer success by leveraging problem-solving skills, deep product knowledge, and building strong relationships. Responsibilities include being a trusted advisor, expanding networks, diagnosing risks, prescriptive selling, onboarding, documentation, and driving internal customer attention.

The Senior Customer Success Architect will develop C-level executive relationships and improve customer outcomes at accounts by leading product adoption and value realization. They will advise on strategic planning, governance frameworks, and large enterprise programs to drive customer success and deliver high customer CSAT metrics for assigned accounts.

Seeking a high energy, creative, passionate Client Success Manager (Media) at an exciting tech startup taking the media industry by storm. The Client Success Manager (Media) will handle multiple accounts, drive product adoption, and help bring some of the biggest productions to life.

Lead a team of Enterprise Customer Success Managers, guide post-sales onboarding process, act as a trusted advisor, define customer strategy, build relationships, drive adoption of Highspot platform.