Top Remote Customer Success Manager Jobs in Seattle, WA

Seeking a high energy, creative, passionate Client Success Manager (Media) at an exciting tech startup taking the media industry by storm. The Client Success Manager (Media) will handle multiple accounts, drive product adoption, and help bring some of the biggest productions to life.

Engage end-users to provide assistance and enablement, evaluate operationalization of the ExtraHop install, lead customer onboarding, assess customer needs, champion customer needs for product enhancement, maintain customer relationships, identify growth opportunities, conduct customer meetings, collaborate with different ExtraHop teams.

Responsible for ensuring the success of Cloudflare's largest Enterprise customers by managing post-sale experiences, building relationships, and demonstrating the value of products and services. Collaborates with internal teams to resolve customer issues and drive customer satisfaction. Requires strong experience in Customer Success/Account Management, cloud security, networking, and project management.

Lead a team of Customer Success Managers to help customers achieve goals, improve adoption, and drive customer success. Develop and coach team members, manage portfolio accounts, and ensure maximum value from ServiceNow products.

The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team of Success Architects, Platform Architects, and Customer Success Managers, and driving customer outcomes to ensure product adoption, renewals, and expansion of offerings. The role involves developing executive relationships, managing operational aspects, and contributing thought leadership to customer success methodology and innovation.

As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investment in specialist development. You will bring strong relationship-building experience, technical knowledge, project management skills, and empathy to enhance customer satisfaction with Cloudflare's services, aiming for customer outcomes and growth of adoption and utilization of solutions. Responsibilities include leading and mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for alignment.

The Customer Success Director will be responsible for developing and maintaining a portfolio of Customer Success accounts, overseeing operational aspects, managing a team of specialists, developing executive relationships, driving renewals and upsells, and contributing to customer success methodology and innovation.

Lead a team of Customer Success Managers for enterprise and strategic customers, guiding them through post-sales onboarding, and acting as a trusted advisor. Responsible for developing customer relationships, driving adoption of the platform, and building sustainable customer and partner relationships.