Jobs at ConnectWise

Leads strategy and execution for customer retention, expansion, product adoption, and lifecycle engagement in a B2B SaaS environment. Builds signal-driven programs using product usage, health scores, behavioral data, and lifecycle milestones. Partners across Customer Success, Product, Revenue, and Demand Generation, supports customer advocacy, owns growth-related metrics, and builds a customer marketing team.

Lead and execute demand generation strategy for internal IT buyers: build GTM playbook, run integrated inbound/outbound campaigns, own pipeline metrics and reporting, partner with Sales/Rev Ops/Marketing to drive pipeline and revenue.

Sell ConnectWise software to acquire and expand partner accounts within a territory. Manage full sales cycle, prospect via calls and email, meet sales targets, negotiate contracts, maintain pipeline, and support cross-functional teams.

Manage end-to-end commission administration: configure and audit plans in CaptivateIQ, calculate and reconcile payouts, produce statements and reporting, resolve disputes, support plan design and governance, and drive process improvements across Sales, Finance, Revenue Operations, HR, Legal, and Payroll.

Own the full sales cycle for ScreenConnect remote support and privileged access products, targeting IT and support teams. Responsibilities include prospecting, consultative discovery, product demonstrations, pipeline management, webinars, event participation, stakeholder management, forecasting, and new customer acquisition through direct and reseller channels. The role requires consistently meeting or exceeding sales targets while protecting margins and managing relationships with champions, decision-makers, and distribution partners.

The Account Executive focuses on acquiring new partners and expanding the existing partner base while managing the full sales cycle from prospecting to closing deals, thereby achieving annual sales growth goals.

Administers and optimizes Workday Adaptive Planning for budgeting, forecasting, financial reporting, and strategic planning. Manages model architecture, security, integrations, data loads, planning cycles, reporting, dashboards, and OfficeConnect reports. Partners with FP&A, Accounting, HR, IT, and business leaders to translate requirements into scalable solutions, maintain data integrity, support users, and improve processes through automation and AI-enabled tools.

Own end-to-end GTM and pipeline for the Office Technology dealer vertical: develop account-based and broad demand programs, convert dormant dealers, run event strategy, align with Sales and RevOps, build reporting rhythms, and close gaps in the demand engine.

Define and govern enterprise data architecture, models, canonical and semantic layers, field-level mappings, and data governance. Partner with IT, Data Engineering, Security, and product teams to ensure data quality, lineage, integrations (Boomi), and platform alignment (Salesforce, Snowflake, NetSuite). Lead M&A data activities, perform hands-on data profiling and validation, and drive adoption of enterprise data standards to support analytics, AI, and automation initiatives.

Lead product strategy and roadmap for AI-driven features and workflow automation on the ConnectWise platform. Translate customer and data insights into requirements, prioritize backlogs, select AI platforms/tools, and collaborate with engineering, data, and AI/ML teams to deliver scalable solutions. Monitor adoption and performance, optimize workflows through AI, and represent product strategy to partners and stakeholders.