Jobs at Quest Diagnostics

Lead and coordinate laboratory quality programs ensuring pre-analytical, analytical, and post-analytical processes comply with CAP, CLIA, and company standards. Manage QA activities including internal inspections, proficiency testing, instrument validation, corrective actions, QA/QI metrics, QA manuals, and reporting. Direct teams, chair QA meetings, liaise with business units, and ensure staff licensure and training.

Prepare and process tissue specimens for microscopic evaluation including accessioning, embedding, microtomy, H&E staining, cover slipping, special stains and possible IHC; maintain equipment, document QC, and ensure CLIA/CAP compliance.

Field-based sales role responsible for growing diagnostic testing business by building relationships, securing new accounts, increasing discretionary business via insurance access, supporting existing accounts, presenting proposals, and ensuring regulatory and company compliance. Uses sales tools, laboratory and marketing resources, and handles administrative tasks promptly.

Ensure regional Patient Service Centers meet quality, compliance, and safety standards through audits, corrective action management, document control, training, reporting of metrics, liaison with laboratory/corporate teams, and participation in quality improvement and regulatory inspection preparedness.

Analyze historical and real-time staffing and appointment data to forecast resource needs, build staffing plans, create reports/dashboards and process maps, and collaborate with leadership, HR, and training to optimize scheduling and staffing levels.

Lead and supervise daily high-volume accounts payable operations, including invoice and expense processing, supplier issue resolution, corporate card administration, reporting and audits. Manage and develop AP staff, optimize processes using SAP Concur, Cognos and Excel, maintain internal controls and SOC compliance, and drive cross-functional improvement projects.

Manage multiple client-facing IT projects end-to-end: gather and write business/functional requirements, coordinate cross-functional teams, perform testing and implementation, track milestones, manage vendor/client relationships, and produce regular project reports while ensuring timelines and support transitions.

Lead data management for client migrations by validating and documenting client information, coordinating setup with stakeholders, maintaining audit-ready records, communicating conversion changes to clients, supporting special projects, improving processes, monitoring performance, and escalating risks to resolution.

Lead prenatal product strategy and lifecycle management across cross-functional teams. Prioritize business cases, define customer-driven requirements, set segment AOP, partner with marketing and value-delivery to meet revenue targets, assess new product opportunities, monitor metrics and competitive landscape, and drive solutions for unmet clinical and continuum-of-care needs.

The Neurology Account Executive is responsible for driving sales growth in diagnostics through relationship-building, targeting new business, and providing support to existing accounts in the Neurology therapeutic area.

Join the Physician Marketing agile squad to create campaign assets and educational materials, manage sales enablement and asset production, execute digital and social content, support events, run marketing project tracking, collaborate with internal and external partners, and analyze campaign performance to drive insights.

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Handle outbound calls and correspondence to gather missing information, research account activity, and resolve billing issues with clients, labs, and internal teams using Quest billing systems. Maintain customer mailbox requests, follow SOPs, and collaborate with business units to ensure accurate, timely billing and escalate complex issues as needed.